Catarena Coscia

* Managed daily operations and organized workspaces and schedules.
* Trained dogs and conducted client evaluations and go-home sessions.
* Handled client phone calls, scheduling, and communications.
* Maintained Excel spreadsheets, worksheets, training records, and client documentation.

• Led daily dog training programs and managed training schedules.
• Conducted client evaluations, consultations, and go-home sessions.
• Managed client communications, scheduling, and training documentation.
• Maintained training records, paperwork, and client files.
• Provided hands-on training and behavior management for dogs with varying needs.
• Coordinated daily operations and assisted with staff management and task delegation.

• Managed daily boarding and training facility operations.
• Oversaw dog care, training schedules, feeding, exercise, and enrichment.
• Coordinated staff schedules, daily tasks, and facility responsibilities.
• Participated in the hiring, onboarding, training, and termination of employees.
• Conducted client communications, reservations, evaluations, and go-home sessions.
• Maintained client records, training paperwork, and operational documents.
• Ensured facility cleanliness, organization, safety, and adherence to company standards.

• Coordinated and managed client reservations and boarding schedules.
• Processed reservation requests, modifications, cancellations, and client information.
• Maintained accurate Excel spreadsheets, reservation records, and facility documentation.
• Communicated with clients regarding availability, services, pricing, and reservation details.
• Organized daily boarding schedules to ensure accurate capacity and efficient operations.
• Assisted with administrative tasks and maintained accurate records using computer-based systems.

• Managed front-desk operations and served as the primary point of contact for clients.
• Answered incoming phone calls and assisted clients with questions and requests.
• Scheduled appointments and maintained accurate client information.
• Processed payments, transactions, and customer accounts.
• Assisted with daily kennel operations and provided hands-on care for dogs.
• Maintained a clean, organized, and welcoming front-desk environment.

• Provided daily care, feeding, exercise, and enrichment for boarding dogs.
• Maintained clean, sanitary, and organized kennels and facility areas.
• Monitored dogs for changes in behavior, health, and overall well-being.
• Followed established safety, sanitation, and animal-care procedures.
• Assisted with handling, bathing, and general grooming of dogs.
• Ensured dogs were safely managed and properly cared for throughout their stay.