Catelyn Klipfel
Glen Rose,TX
Summary
Eager and motivated professional seeking to expand my expertise within the wine and spirits industry. My diverse skill set, underpinned by a range of educational backgrounds and work experiences, equips me to collaborate effectively with colleagues and buyers to overcome challenges. I am dedicated to contributing as a pivotal member of a dynamic team committed to delivering top-tier service and achieving excellence for our customers, suppliers, and industry. I thrive in competitive environments and embrace multitasking, consistently rising to meet any challenge. I am enthusiastic about advancing my career within this industry while also fostering personal growth and development alongside my peers.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Southern Glazers Wine & Spirits
Dallas, TX
04.2022 - Current
- Use consultative sales techniques to understand customer needs and recommend relevant products and services.
- Manage and achieve SPP anchors monthly by planning and executing for each sales day.
- Boost social media presence on Chatter for success wins in the market.
- Log success for planner in each store for Go Spot Check to finalize execution.
- Provide sales and customer service assistance to walk-in traffic as well as in store personnel.
- Respond to buyers requests for information.
- Follow up with existing customers to provide additional support and address concerns.
- Utilize Proof Sales to build a trustworthy and lasting relationship tailored to each individual store/buyer.
- Use Proof Sales to develop business in order to drive sales above average.
- Use written and verbal communicative skills to advance sales approximately 30% in designated route.
- Maximize customer retention by resolving issues quickly.
- Maintained organized, presentable merchandise to drive sales.
- Achieved top 10 performance by strategically adapting to rapidly changing, competitive environment.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
EVENT ADMINISTRATOR
Shelley Productions
01.2012 - Current
- Troy Shelley Productions / World Series of Team Roping, Contestant liaison who maintained fluidity through direct communication over the loudspeakers in order to enable a time efficient event.
- Management of cash flow database meant to ensure finances were delegated to the corresponding subdivisions and prize money was allocated respectively.
- Documentation of contestant data to reinforce transparency and accuracy of team placement for the “short go” and money rounds eventually leading to point accumulation for the Las Vegas Finals.
Education
DENTAL CAREER CENTER OF STEPHENVILLE
2014
Business Administration
TARLETON STATE UNIVERSITY
2011
WSET Level 2
Skills
- Microsoft Word/ PowerPoint/ Excel/ Outlook
- Answering Objections with RIO training
- Customer Satisfaction / Quality Assurance
- Treasury Experience
- Administration Proficiency
- Team management
- Customer Relationship Management
- Time Management Prioritization
- Sales Proposal Creation/ Strategic Selling
- Hitting quota/ Digital Marketing
- Persuasive Communication/ Suggestive Selling
- Portfolio Diversification
Accomplishments
- Perfect month on SPP by July 2022.
- Gain consecutive PODs monthly in liquor and/or wine.
- April Rep Of The Month 2023
- Top ten callout's for making 3 of the 4 listed: Volume Growth in July, CBI Revenue Growth, Proof Revenue.
- Gained share in multiple accounts
- Overtook three sets in Dollar General chains from RNDC.
- The Wine Group winner during Shark Week, coming in second for the daily top sales.
- Grew territory by 136.7% in the month of April.
Timeline
Sales Consultant
Southern Glazers Wine & Spirits
04.2022 - Current
EVENT ADMINISTRATOR
Shelley Productions
01.2012 - Current
Business Administration
TARLETON STATE UNIVERSITY
DENTAL CAREER CENTER OF STEPHENVILLE
WSET Level 2