Catelyn Ward
Pearland
Summary
Detailed oriented Insurance Coordinator recognized for coordinating efficient insurance verification processes and managing collections. Expertise in claims processing and educating patients on insurance options, contributing to revenue goals and enhancing operational effectiveness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Coordinator, RDA
Broadway Dental of Pearland
Pearland
01.2023 - Current
- Coordinated insurance verification processes to ensure accurate patient coverage and benefits.
- Managed claims submissions, following up on outstanding payments for timely resolution.
- Collaborated with dental staff to streamline patient flow and improve scheduling efficiency.
- Educated patients on insurance policies, coverage options, and financial responsibilities.
- Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
- Posted payments to accounts and maintained records.
- Provided exceptional customer service while addressing inquiries related to appointments, rescheduling requests, or general information on services offered.
Parts Inventory Manager
Command Drilling and Products
New Caney, TX
03.2020 - 01.2023
- Oversaw inventory control processes to ensure accurate stock levels and timely replenishment.
- Implemented best practices for inventory management, enhancing operational efficiency and reducing discrepancies.
- Trained and mentored junior staff on inventory tracking systems and procedures, improving team performance.
- Developed strategic inventory forecasts to align stock availability with production schedules and demand trends.
- Led initiatives to digitize inventory records, improving accuracy and accessibility of information across departments.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Education
Registered Dental Assistant
Alvin Dental School
Alvin, TX2025
Radiology
San Jacinto College
Pasadena, TX2020
Skills
- Insurance plans
- Insurance claims processing and EOB knowledge
- Insurance verification
- Customer service and assistance
- Maintaining confidentiality
- Appointment scheduling
- Supply and inventory management
Certification
- Licensed RDA - [2025]
- CPR - [2025]
Timeline
Insurance Coordinator, RDA
Broadway Dental of Pearland
01.2023 - Current
Parts Inventory Manager
Command Drilling and Products
03.2020 - 01.2023
Registered Dental Assistant
Alvin Dental School
Radiology
San Jacinto College