Catera Cogan

• Maintain and update 100+ active client and provider records across multiple systems.
• Verify eligibility documentation and ensure compliance accuracy.
• Process time-sensitive updates with strong attention to detail.
• Maintain audit-ready electronic documentation.
• Provide administrative support to internal teams and external partners.

• Verified eligibility and documentation for 60+ accounts daily.
• Entered and updated customer data into internal databases.
• Resolved discrepancies and escalated complex issues when necessary.
• Maintained detailed and accurate electronic records.

• Scanned, indexed, and organized high-volume property and tax documents.
• Performed accurate data entry into tracking systems.
• Reviewed records for completeness and compliance standards.
• Supported office operations with filing and administrative assistance.

• Processed detailed custom orders requiring high accuracy.

• Maintained production logs and updated order records.

• Assisted with workflow coordination and administrative tasks.

• Processed detailed custom orders requiring high accuracy.
• Maintained production logs and updated order records.
• Assisted with workflow coordination and administrative tasks.

• Handled cash transactions and reconciled registers.
• Tracked inventory levels and restocked supplies.
• Maintained organized work areas and accurate records.