Caterina Emma Leaness

• Built strong relationships with clients by providing exceptional customer service
• Worked on real estate transactions with returning clients
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Performed home evaluations and developed competitive market analysis for individual homes.
• Conducted weekly open houses and provided feedback to sellers on potential buyers.
• Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
• Negotiated contracts with buyers and sellers to maximize customer savings.
• Developed new business and managed new and existing clients.
• Continuously improved professional skills through attending seminars, workshops, and conferences to stay informed on industry trends and best practices.
• Provided guidance to first-time homebuyers, ensuring a smooth process from beginning to end.

• Developed strong relationships with clients by providing exceptional customer service and timely communication.
• Conducted open houses to showcase properties, generating interest and attracting potential buyers.
• Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
• Communicated with clients to understand property needs and preferences.
• Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
• Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
• Provided guidance to first-time homebuyers, ensuring a smooth process from beginning to end.
• Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.

• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Handled $6,000 cash on daily basis, which built trustworthiness and loyalty with owners.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
• Set up glassware, liquor and other necessary supplies for special events.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Took customer orders and capitalized on opportunities to sell special beverage and food options.
• Recruited and trained 3 bartenders and barbacks
• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

• Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
• Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using OpenTable.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Documented reservations, alerted servers and managers of large groups and prepared seating.
• Managed high end clientele

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Supporting role, Independent Film.

• Worked with clients including Stub Hub, Nintendo, Cover Girl, Universal, Tiffanys and more.
• Engaged customers with friendly demeanor and extensive product knowledge.
• Promoted and set up sales using communication and marketing abilities.
• Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.