Catharine Gillogly
EDGEWATER,MD
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
24
24
years of professional experience
Work History
Manager of Real Estate Lending
State Department Federal Credit Union
03.2006 - Current
- Underwriting Authority $2,500,000
- Managed and motivated a team of 10 in a production environment
- Brought the processing of mortgages in-house by implementing a new mortgage operating system thus increasing production and member satisfaction
- Increased production by implementing a paperless process
- Implemented processes and procedures to ensure business continuity.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Spearheaded a Correspondent Lending program
Underwriting Manager
Homeland Capital Group, LLC
08.2000 - 02.2006
- Responsible for supervising a staff of five in the daily underwriting operations for the sub-prime wholesale division of First Greensboro Home Equity
- Also responsible for Underwriting loans for our top producing Brokers which includes the appraisal review, credit analysis and income verification through the use of automated underwriting systems and manual underwriting to the guidelines of a wide-range of Investors
- Ensured efficient workflow management by establishing clear priorities and monitoring progress regularly.
- Maintained compliance with regulatory requirements by staying updated on industry changes and adjusting policies accordingly.
- Reviewed policy applications thoroughly, ensuring accurate evaluation of risks in alignment with established guidelines.
- Proactively identified areas for process improvement within the department, implementing changes that led to increased efficiency across teams.
- Collaborated with sales teams to drive profitable growth and maintain strong relationships with key clients.
- Mentored junior underwriters in best practices, contributing to their professional development within the organization.
Education
Bachelor of Science - Finance/Business Administration
Frostburg State University
Frostburg, MD12.1986
Skills
- Team Leadership
- Time Management
- Staff Training and Development
- Sales management
- Performance Evaluations
- Budget Control
- Expense Tracking
- Cross-functional team management
- Member Service Driven
- Hiring and Training
- Quality Control
Timeline
Manager of Real Estate Lending
State Department Federal Credit Union
03.2006 - Current
Underwriting Manager
Homeland Capital Group, LLC
08.2000 - 02.2006
Bachelor of Science - Finance/Business Administration
Frostburg State University
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