Catharine Merlo
Dream Dresses Old Bridge
Aberdeen,New Jersey
3
years of professional experience
Dedicated Elementary Education student at the University of Delaware with a passion for teaching first grade. Possesses strong interpersonal skills and experience in retail and cash handling. Committed to fostering a positive learning environment and enhancing team success through collaboration and training.
Work History
Sales Associate
2 Years 8 Months- Assisted customers with product selection and fitting, enhancing overall shopping experience.
- Collaborated with the team to maintain an organized sales floor and visually appealing displays.
- Collaborated with the the team to maintain an organized sales floor and visually appealing displays.
- Trained new associates on customer service protocols and sales techniques for improved performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Job was seasonal
Cashier
1 Year 1 Month- Managed cash register, ensuring accurate cash handling and balancing at shift end.
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Maintained cleanliness of work area, adhering to health and safety standards consistently.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma
- Completed AP course in Language arts
- Took ASL for three years
- Teacher assistant senior year
- In Civic Leadership class and completed over 50 service hours
Master of Arts - Elementary Education
Skills
Sales techniques
Customer engagement
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Dependable and punctual
Conflict resolution
Timeline
Cashier
Round Pie Pizza Company
07.2025 - 08.2026Read More
Sales Associate
Dream Dresses Old Bridge
12.2023 - CurrentRead More
University of Delaware
Master of Arts from Elementary Education
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Matawan Regional Highschool
High School Diploma
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