Expert in project lifecycle management with a focus on comprehensive oversight from inception to completion. Skilled in building strong stakeholder relationships and conducting detailed data analysis to implement operational efficiencies. Proven track record in coordinating resources and ensuring adherence to established processes, resulting in successful project outcomes.
Overview
2027
2027
years of professional experience
Work History
Senior Global Project Manager
ALLIANZ GLOBAL CORPORATE & SPECIALTY
O’Fallon, USA
07.2015 - Current
Manage complex projects and initiatives through the full lifecycle, serving as a primary point of contact for internal stakeholders, senior leadership, vendors, contractors, and external partners
Manage projects valued at up to $20M USD and encompassing up to 80,000 square feet across the United States, Canada, and Brazil
Built and maintained strong relationships with stakeholders across operations, IT, facilities, marketing & communications, finance, senior leadership, and external service providers to facilitate collaboration and project success
Led regular project performance discussions, communicated project status and trends, identified risks and issues, and escalated concerns.
Analyze project data, budgets, schedules, vendor performance, operational requirements, and other reporting to identify trends, risks, opportunities, and areas requiring management attention
Maintain accountability for project scope, schedules, budgets, documentation, deliverables, risks, and adherence to established processes
Coordinated internal and external resources to ensure accurate, timely, and consistent execution of project deliverables
Conduct RFPs and coordinate the evaluation, selection, onboarding, and ongoing oversight of external contractors and service providers
Partner with senior leadership to evaluate business requirements, current capacity, projected three-to-five-year growth, and site-specific needs and translate findings into actionable plans
Prepared reports, presentations, and business updates for senior leadership, enhancing performance management and informing business decision-making
Created and implemented new global workplace design standards
Finalized contracts after thorough assessment and evaluation
Reviewed and analyzed contract terms to identify potential risks
Collaborated with stakeholders to negotiate favorable contract conditions
Facilities Site Manager
THE MILLENNIUM GROUP
O’Fallon, USA
10.2008 - 07.2015
Managed day-to-day site operations while maintaining strong relationships and effective communication across multiple departments and organizational levels
Acted as the primary point of contact for clients, management, operations teams, vendors, and internal stakeholders, providing ongoing account and operational support.
Facilitated discussions with clients, operations teams, and senior leadership to review performance, address concerns, and develop actionable solutions
Coordinated office restacks, relocations, and operational projects, ensuring seamless planning and execution
Identified cost-saving opportunities and process improvements, enhancing efficiency and streamlining business operations
Worked independently to prioritize competing demands, resolve issues, and escalate matters requiring management attention
Operations Manager
Toys"R"Us
, MO
2007 - 2008
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Oversaw financial management, budget management, accounting and payroll activities.
Presented performance and productivity reports to supervisors.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Managed scheduling, training and inventory control.
Oversaw customer service initiatives to improve shopper experience.
Supervised team performance and provided training for new employees.
Education
Bachelor of Science - Business Administration – Emphasis in Marketing, Architectural Studies
UNIVERSITY OF MISSOURI
Columbia
Skills
Project oversight
Stakeholder & Relationship Management
Performance management
Data analysis & Budget Planning
Audit coordination
Create global relationships
Emerging Technology Integration
Operational efficiency
Internal project management
Issue and Escalation Management
Prioritization and Task Handling
Interdepartmental collaboration
Advanced Microsoft Office Skills
Independent Problem Solving
Self-directed Work Ability
Interpersonal communication
Timeline
Senior Global Project Manager
ALLIANZ GLOBAL CORPORATE & SPECIALTY
07.2015 - Current
Facilities Site Manager
THE MILLENNIUM GROUP
10.2008 - 07.2015
Operations Manager
Toys"R"Us
2007 - 2008
Bachelor of Science - Business Administration – Emphasis in Marketing, Architectural Studies
Senior Global Project Manager at Novo Nordisk Service Centre (India) Private Ltd.Senior Global Project Manager at Novo Nordisk Service Centre (India) Private Ltd.
SVP; Global Operations, Global Payments Operations, Sr. Operations Project Manager at Bank of AmericaSVP; Global Operations, Global Payments Operations, Sr. Operations Project Manager at Bank of America