Catherine Alvarez
Lehigh Acres
Summary
Highly efficient and self-directed individual skilled in housekeeping, restocking, and equipment operation. Combines technical proficiency with a collaborative and friendly demeanor, approaching tasks with determination. Team-oriented General Labor Worker prepared to take on any assignment, prioritizing safety while operating machinery and equipment. Exhibits strong physical fitness and a hardworking attitude, excelling at quickly adapting to handle new tasks.
Overview
1
1
year of professional experience
Work History
Team Member
Sky Zone Trampoline Park
01.2025 - Current
- Maintained a clean and welcoming reception area to create a positive first impression for guests.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Assisted in the resolution of guest complaints, ensuring customer satisfaction and repeat business.
- Developed strong relationships with guests through attentive service, leading to increased loyalty and return visits.
- Enhanced guest satisfaction by providing exceptional front desk services and addressing inquiries promptly.
- Handled telephone calls professionally, directing callers appropriately or taking detailed messages when necessary.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Team Member
Steak N Shake
07.2024 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Worker
G.R.Y TRUCKING LLC
01.2024 - 07.2024
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Assisted in the installation of new products or systems according to manufacturer specifications.
- Monitored inventory levels to ensure adequate supply for production needs.
- Maintained accurate records of daily activities including quantity produced, downtime, and equipment malfunctions.
- Trained new employees on safe operating procedures for all machines used in the facility.
- Analyzed product specifications to determine best methods for assembly or fabrication.
Education
High School Diploma -
East Lee County High School
Lehigh Acres, FL05-2026
Skills
- Inventory Stocking
- Cleaning
- Work Site Maintenance
- Equipment Maintenance
- Restocking skills
- Safety and compliance
- Customer service
- Positive attitude
- Teamwork and collaboration
- Clear communication
- Following instructions
- Cash handling
- Organizing work stations
- Speaks Spanish
- Marketing
Languages
English
Native/ Bilingual
Spanish
Limited
Education and Training
true,other
Timeline
Team Member
Sky Zone Trampoline Park
01.2025 - Current
Team Member
Steak N Shake
07.2024 - 10.2024
Worker
G.R.Y TRUCKING LLC
01.2024 - 07.2024
High School Diploma -
East Lee County High School
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