Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Aranda

Miami

Summary

Professional in guest relations with focus on creating engaging and enjoyable experiences. Extensive experience in managing character interactions and ensuring seamless guest experience. Known for strong team collaboration, adaptability, conflict resolution and maintaining welcoming atmosphere, with strong focus on guest experience and operational efficiency.

Overview

2
2
years of professional experience

Work History

Guest Experience

loanDepot Park
03.2023 - Current
  • Enhanced guest experience by providing attentive, friendly, and efficient service during their stay.
  • Improved guest experience by quickly addressing concerns and answering questions about the ballpark.
  • Streamlined ticket scanning and egress processes for faster service, enhancing overall guest experience.
  • Optimized guest experience by inspecting properties prior to guest stays and coordinating repairs as quickly as possible.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Slam Miami
Miami, FL
05-2025

Skills

  • Guest relations
  • Time management
  • Bilingual
  • Leadership
  • Exceptional communication
  • Verbal and written communication
  • Problem-solving skills
  • Multitasking Abilities
  • Calm and professional under pressure
  • Understanding customer needs
  • Adaptability and flexibility
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Guest Experience

loanDepot Park
03.2023 - Current

High School Diploma -

Slam Miami

Similar Profiles

CREATE PROFILE