Emily Lowe
Miami,FL
Summary
Dedicated professional with experience in medical billing, educational support, and guest services. Proven ability to maintain organized records, manage activity planning, contributing to efficient operations, and promoting positive customer experiences and service quality.
Overview
3
3
years of professional experience
Work History
Guest Experience
Miami Marlins
Miami, FL
05.2026 - Current
- - Listened to guest needs and recommended options matching requests to improve satisfaction.
- - Addressed customer complaints professionally and resolved issues promptly to support positive guest experiences.
- - Delivered strong customer service to create pleasant guest interactions.
Childcare Provider
Private Care
Miami, Florida
09.2023 - Current
- Cared for children of various ages, facilitating feeding, dressing, and daily activities to support their routine.
- Supported children's development of social, communication, and problem-solving skills through engaging activities.
- Assisted children with personal hygiene and meal times.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Maintained cleanliness of play areas and educational materials regularly.
Medical Billing Assistant
New England Medical Billing
Vergennes, VT
11.2023 - 04.2026
- Processed medical claims using specialized billing software.
- Reviewed patient records for accuracy and completeness.
- Maintained organized billing documentation for audits.
- Updated patient information in electronic health record systems.
- Entered data into electronic billing system.
Teaching Assistant (Day Camp)
Ark Preschool and Kindergarten
Waltham, Vermont
05.2023 - 07.2025
- Assisted teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Organized student performance and enrichment activities to facilitate learning.
- Facilitated skill development for children through structured activities. through engaging, practical learning experiences.
Education
Some College (No Degree) - Recreation And Sports Management
Florida International University
Miami, FL04-2026
Some College (No Degree) - Exercise Science
Nova Southeastern University
Davie, FLSkills
- Medical billing and insurance verification
- Record management and data entry
- Microsoft Excel and Word proficiency
- TriTech software
- Child support
- Lesson design and activity planning
- Customer service and guest relations
- Effective communication skills
Timeline
Guest Experience
Miami Marlins
05.2026 - Current
Medical Billing Assistant
New England Medical Billing
11.2023 - 04.2026
Childcare Provider
Private Care
09.2023 - Current
Teaching Assistant (Day Camp)
Ark Preschool and Kindergarten
05.2023 - 07.2025
Some College (No Degree) - Recreation And Sports Management
Florida International University
Some College (No Degree) - Exercise Science
Nova Southeastern University