Catherine Baker
Coulumbia,California
Summary
Enthusiastic Senior Park Maintenance Aide eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job and training in Hospitality. Motivated to learn, grow and excel in Restraint's.
Overview
13
13
years of professional experience
Work History
Senior Park Maintenance Aide
California State Parks
Columbia
08.2012 - Current
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Beverage Sever
Black Oask Casino
Tuolumne
01.2004 - 04.2007
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked identification for minimum age for sale of alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items and recorded order information.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Shasta High S
San Francisco, CA06.1972
Skills
- Customer Relations
- Trail Maintenance
- Vehicle Patrolling
- Company Standards
- Corporate Policies and Procedures
- Maintaining Clean Work Areas
- Industry Best Practices
- Customer Experience
- Customer Inquiries
Timeline
Senior Park Maintenance Aide
California State Parks
08.2012 - Current
Beverage Sever
Black Oask Casino
01.2004 - 04.2007
High School Diploma -
Shasta High S
Similar Profiles
Victoria KrantzVictoria Krantz
Parks Interpretive Specialist- MPA Outreach/Education at California State Parks - Crystal Cove State ParkParks Interpretive Specialist- MPA Outreach/Education at California State Parks - Crystal Cove State Park
Hector ValenciaHector Valencia
Forestry Aid / Senior Maintenance Aid at California State ParksForestry Aid / Senior Maintenance Aid at California State Parks
Betsy BrakleyBetsy Brakley
Senior Maintenance Technician at California State Parks - Prairie Creek RNSPSenior Maintenance Technician at California State Parks - Prairie Creek RNSP
Anthea RaymondAnthea Raymond
First Aid/CPR Training Coordinator at National Park Service/California State ParksFirst Aid/CPR Training Coordinator at National Park Service/California State Parks
Darcus TaylorDarcus Taylor
Medical Support Assistant at Veterans AdministrationMedical Support Assistant at Veterans Administration