CATHERINE BANNIGAN
Ventnor City,NJ
Summary
Highly motivated and results-oriented sales professional with over 17 years of experience in exceeding sales targets, and providing exceptional customer service. Proven ability to build strong customer relationships, effectively communicate value propositions, and adapt to diverse sales environments. Seeking a challenging role where I can leverage my skills to contribute to the growth and success of a dynamic organization. Performance-driven sales leader with strong history of accomplishment in sales during many years in field. Talented communicator and negotiates strategic contracts, handling simultaneous tasks, and managing projects independently. Proficient in training and coaching employees to maximize group success.
Overview
20
20
years of professional experience
Work History
Furniture Sales
Ashley Homestore
Northfield, NJ
04.2025 - 09.2025
- Assisted customers in selecting and ordering furniture for their homes.
- Demonstrated product features and benefits to enhance customer knowledge.
- Collaborated with team members to maintain a clean and inviting sales area.
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service to resolve inquiries and concerns promptly.
- Discussed financing options, pricing and current promotional offers.
- Explained warranties and maintenance requirements for products purchased by customers.
- Assisted customers in selecting furniture pieces that fit their design preferences, budgets and lifestyles.
- Answered incoming calls from customers inquiring about product availability, pricing and delivery options.
- Provided product information to customers regarding materials, construction and care of furniture pieces.
- Asked open-ended questions to understand customer needs and style.
- Processed all paperwork related to sales transactions including invoices, credit card slips.
- Followed up with customers via phone to answer questions.
- Helped customers increase purchasing power through store financing options.
- Retained sales for out-of-stock and unavailable items by leveraging extensive product and manufacturer knowledge to develop alternative solutions.
- Adhered to all company policies and procedures to ensure a high level of service.
Sales and appointment setting
Kramer Portraits
Redbank, USA
01.2022 - 01.2025
- Used seasoned customer service skills to contact potential clients, to encourage them to make an appointment for a portrait, and secure it with a deposit.
- Processed customer transactions accurately using point-of-sale systems.
- Asked open-ended questions to understand customer needs and style.
- Processed all paperwork related to sales transactions including invoices, credit card slips.
- Followed up with customers via phone to answer questions.
- Assisted in managing customer accounts including updating contact information, payment records.
- Demonstrated product features and benefits to customers.
Sales
All Season Solar
Galloway, USA
01.2021 - 01.2022
- Contacted prospects by phone, with the intent of setting appointments for a solar presentation for their homes.
- Provide product knowledge and excellent customer service.
- Used consultative sales techniques to overcome objectives during sales presentations.
- Worked closely with sales team to provide pre-sales technical assistance during presentations.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Developed and executed effective sales strategies to meet and exceed monthly sales targets.
Sales
Ashley Homestore
Northfield, USA
01.2017 - 01.2021
- Consistently exceed sales quotas and achieve volume targets.
- Provide expert product knowledge and personalized recommendations to customers.
- Cultivate strong customer relationships and build brand loyalty.
Sales
La-Z-Boy Furniture
Ventnor City, USA
01.2016 - 01.2017
- Assisted customers in selecting furniture that complements their lifestyle and home decor.
- Provided excellent customer service throughout the entire sales process.
Dating Specialist
It's Just Lunch
Hallandale Beach, USA
01.2013 - 01.2016
- Successfully sold memberships and promoted the brand through outbound calls.
- Demonstrated exceptional customer service and communication skills in a fast-paced environment.
Education
Associate's Degree -
Atlantic Cape Community College
Mays Landing, NJ05-2000
Skills
- Sales and customer service
- Team collaboration
- Problem solving
- Active listening
- Negotiation
- Attention to detail
- Sales expertise
- Confident salesmanship
- Phone sales
- Sales pipeline management
- Salesforce proficiency
- Customer relationship management
- Sales techniques
- Communication skills
Personal Information
Title: Senior Sales Executive
Affiliations
- Previously successful in both real estate and insurance sales.
References
References available upon request.
Timeline
Furniture Sales
Ashley Homestore
04.2025 - 09.2025
Sales and appointment setting
Kramer Portraits
01.2022 - 01.2025
Sales
All Season Solar
01.2021 - 01.2022
Sales
Ashley Homestore
01.2017 - 01.2021
Sales
La-Z-Boy Furniture
01.2016 - 01.2017
Dating Specialist
It's Just Lunch
01.2013 - 01.2016
Associate's Degree -
Atlantic Cape Community College
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