Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Catherine " Katie" Brouillette

Wilmington,NC

Summary

Compassionate Registered Medical Assistant with extensive experience at Wilmington Health Associates, skilled in HIPAA compliance and efficient specimen gathering. Proven track record of enhancing patient outcomes through education and support, while maintaining a patient-focused approach in fast-paced environments. Committed to delivering high-quality care and fostering positive patient experiences.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Wilmington Health Associates
08.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Registered Medical Assistant

Center for Pain Management
04.2009 - 03.2017
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Enhanced clinic workflow by performing routine tasks such as taking vital signs, administering injections, and collecting specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Registered Medical Assistant

Suter Gould OB/GYN
02.2008 - 03.2009
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Conducted follow-up calls with patients post-treatment, offering support and reinforcing recommendations from physicians.
  • Enhanced patient experience by providing compassionate and efficient care during appointments.
  • Educated patients on preventive measures, empowering them to take control of their reproductive health.

RMA

Royal Palm Ob/gyn
03.1999 - 12.2007
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained a safe and clean clinical environment through diligent adherence to infection control guidelines.
  • Maintained full compliance with HIPAA regulations in all aspects of patient interaction and recordkeeping.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed patients'' unique needs.
  • Effectively triaged incoming calls from patients seeking advice or appointment scheduling, ensuring timely access to needed care.
  • Autoclave
  • Sterile set up for GYN procedures
  • Phlebotomy

Education

Registered Medical Assistant -

Ultrasound Diagnostic School
Pompano Beach, FL

Skills

  • Medical terminology
  • Immunization administration
  • HIPAA compliance
  • Efficient specimen gathering
  • Electronic health records management
  • Compassionate
  • Patient-focused care

Certification

  • RMA - Registered Medical Assistant
  • CMA - Certified Medical Assistant

Timeline

Registered Medical Assistant

Wilmington Health Associates
08.2017 - Current

Registered Medical Assistant

Center for Pain Management
04.2009 - 03.2017

Registered Medical Assistant

Suter Gould OB/GYN
02.2008 - 03.2009

RMA

Royal Palm Ob/gyn
03.1999 - 12.2007

Registered Medical Assistant -

Ultrasound Diagnostic School

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Catherine " Katie" Brouillette