Catherine Bellmore
Cypress
Summary
Detail-oriented and service-driven professional with a focus on supporting hospital leaders and driving operational excellence. Possesses strong communication skills, technical proficiency, and a customer service mindset to uphold MVP's core values as a Hospital Development Coordinator.
Overview
13
13
years of professional experience
Work History
Hospital Manager
Cypress Falls Animal Hospital
09.2021 - Current
- Oversee and support daily hospital operations to ensure alignment with company policies and core values
- Manage recruitment, onboarding, training, and development of hospital staff
- Collaborate with leadership teams to provide exceptional support and customer service
- Monitor and maintain compliance with all regulatory and organizational standards
- Coordinate communication across departments and facilitate information sharing
- Oversee inventory management, budgeting, and financial reporting
- Develop and update operational procedures, job aids, and training materials
- Lead team meetings and support continuous improvement initiatives
- Provide support and positive change management during a pandemic and an acquisition.
Lead Technician
Cypress Falls Animal Hospital
06.2018 - 12.2019
- Supervise and mentor veterinary technician staff
- Coordinate daily clinical operations and workflow
- Assist veterinarians with complex procedures and surgeries
- Ensure compliance with safety, sanitation, and regulatory standards
- Manage training and continuing education for the team
- Oversee inventory management and equipment maintenance
- Facilitate communication between staff and veterinary leadership
- Handle client interactions and provide advanced patient care guidance
Veterinary Assistant
Cypress Falls Animal Hospital
09.2014 - 12.2019
- Assisted veterinarians during all hospital operations while ensuring patient and staff safety.
- Provided compassionate, gold-standard care to all animals across all aspects of their time in the hospital.
- Ensured maintenance of detailed and accurate medical records.
- Collected, prepared, and processed laboratory samples.
- Educated pet owners on all aspects of their pets care, behavior and health to enhance patient welfare and owner satisfaction.
- Maintained cleanliness and sterilization standards throughout the facility
- Inventory management including tracking, ordering, and restocking of medical supplies and pharmaceuticals.
Manager
Halloween Express
08.2013 - 11.2013
Floor Sales
Halloween Express
09.2012 - 10.2012
Education
B.S - Biomedical Science
Texas A&M University
Skills
- Proficient in Microsoft Office Suite
- Proficient in MVP platform
- Workforce development
- Collaborative team management
- New hire integration
- Goal-oriented performance coaching
- Optimization of hospital processes
- Effective communication
- Cross-functional collaboration
- Flexible problem-solving
- Continuous improvement mindset
Timeline
Hospital Manager
Cypress Falls Animal Hospital
09.2021 - Current
Lead Technician
Cypress Falls Animal Hospital
06.2018 - 12.2019
Veterinary Assistant
Cypress Falls Animal Hospital
09.2014 - 12.2019
Manager
Halloween Express
08.2013 - 11.2013
Floor Sales
Halloween Express
09.2012 - 10.2012
B.S - Biomedical Science
Texas A&M University
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