Catherine Burke
Account Executive
Austin,TX
Summary
I am a recent college graduate with a background in B2B Marketing and Social Media Management. I have developed proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. I am highly self-motivated with a passion for creativity and cultivating excellent relationships with clients/customers as well as strong analytical, organizational and decision-making abilities.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Account Executive
Beacon Digital Marketing
10.2021 - Current
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Maintained client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with existing clients.
- Scheduled and attended meetings with clients as requested.
- Modified and directed project plans to meet organizational needs.
Social Media Marketing Intern
24 East Media
05.2021 - 09.2021
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
- Analyzed trends in social media posts and followers to maximize views.
- Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages.
- Developed original content for blog posts and website articles.
Office Administrative Assistant
Sweat St. Pete
St. Petersburg, FL
10.2020 - 02.2021
- Analyzed sales goals for merchandise and memberships.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Conducted daily updates to social media profiles to boost company online presence.
Content Marketing Intern
United Landmark Associates
Tampa, FL
06.2020 - 12.2020
- Researched interesting and relevant content to capture interest and improve site traffic for clients.
- Shadowed meetings and observed marketing director to grow professional experience.
- Wrote copy for social media posts, blog posts and other marketing collateral.
Education
Bachelor of Arts - Mass Media Communications
University of South Florida
Tampa, FL 08.2017 - 8 2021
Skills
Relationship building and management
Account servicing
Account management
Written and verbal communication
Knowledgeable in SEO
Social Media Management
B2B marketing background
Keyword optimization
Certification
Google SEO Masterclass
Timeline
Account Executive
Beacon Digital Marketing
10.2021 - Current
Social Media Marketing Intern
24 East Media
05.2021 - 09.2021
Office Administrative Assistant
Sweat St. Pete
10.2020 - 02.2021
Content Marketing Intern
United Landmark Associates
06.2020 - 12.2020
Bachelor of Arts - Mass Media Communications
University of South Florida
08.2017 - 8 2021