Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Burnett

Fort Lee,NJ

Summary

Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in processing payments and completing orders. Strong attention to detail with outstanding customer service skills. Looking for a part-time job for the summer while growing different types of customer service experiences.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Sephora
05.2022 - 01.2023
  • Suggest and sell products and services to all clients in all areas of the store
  • Grew sales and built brand loyalty by opening new Sephora Credit Card accounts and signing up clients to be a Beauty Insider
  • Support special events, promotions, and priorities as they came up
  • Provided a welcoming environment for all clients


Front Desk Customer Service

Our Town Car Wash & Quick Lube
07.2021 - 08.2021
  • Provided support to onsite mechanics
  • Handled customer financial transactions
  • Handled customers questions & concerns
  • Inputted car information (mileage, tire pressure, etc.) into business system

Busser

Lulu's Diner
07.2019 - 01.2020
  • Provided support to wait staff, taking plates to kitchen to be washed, refilling glasses, resetting tables, replenishing condiments and supplies while maintaining cleanliness of service areas

Movie Theatre Crew Member

Westwood Movie Theatre
01.2019 - 08.2019
  • Box Office – sell and print tickets, settle ticket discrepancies
  • Ticket Taker
  • Concession Stand
  • Cleanup
  • New Employee Training

Customer Service Representative

Edible Arrangements
03.2018 - 02.2019
  • Front Desk/Phone, Orders, Handling Discrepancies, New Employee Training
  • Fruit Arrangement Production, Cutting, Skewering, Preparing, Dipping

Education

Master of Science - Social Work

Rutgers University
Newark, NJ
05.2025

Bachelor of Arts - Psychology

Mitchell College
New London, CT
05.2023

Skills

  • Customer-Service oriented
  • Skilled in new employee training
  • Successful with unsatisfied customers
  • A detail-oriented team-employee

Timeline

Beauty Advisor

Sephora
05.2022 - 01.2023

Front Desk Customer Service

Our Town Car Wash & Quick Lube
07.2021 - 08.2021

Busser

Lulu's Diner
07.2019 - 01.2020

Movie Theatre Crew Member

Westwood Movie Theatre
01.2019 - 08.2019

Customer Service Representative

Edible Arrangements
03.2018 - 02.2019

Master of Science - Social Work

Rutgers University

Bachelor of Arts - Psychology

Mitchell College

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Catherine Burnett