Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Catherine Cantine

ROCHESTER,NY

Summary

Resourceful individual with a strong background in client documentation and daily living assistance. Proven ability to monitor progress and schedule appointments effectively, aiming to foster positive client experiences and outcomes in supportive environments.

Overview

4
4
years of professional experience

Work History

Direct Support Professional

Office Of People With Developmental Disability
Rochester, NY
05.2025 - 06.2026
  • Assisted individuals with developmental disabilities in daily living activities.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Monitored client progress and reported changes to supervisors.
  • Documented client activities and progress in required reports accurately.
  • Provided transportation and accompaniment to appointments and events.

Front Desk Receptionist

Daystar Kids
Rochester, NY
10.2024 - 05.2025
  • Scheduled appointments and maintained front desk calendar for program activities.
  • Provided information about programs, events, and services to parents and visitors.
  • Greeted families and children upon arrival at Daystar Kids facility.
  • Assisted with registration and enrollment processes for new families.

Auto Claim Specialist

Monroe Auto and Tire Services
Rochester, NY
07.2022 - 10.2024
  • Evaluated auto insurance claims for accuracy and completeness.
  • Investigated discrepancies in claims through detailed documentation review.
  • Collaborated with repair shops to assess vehicle damage and estimates.
  • Coordinated with internal teams to resolve claims-related issues efficiently.
  • Communicated with customers to explain claim processes and collect information.

Claim Assistant at Monroe Auto and Tire Services

Robert Half Recruiting Services
Rochester, NY
04.2022 - 07.2022
  • Processed incoming insurance claims using proprietary software tools.
  • Reviewed documentation for accuracy and completeness before submission.
  • Collaborated with team members to streamline claims processing workflows.
  • Updated claim statuses in databases to ensure timely information sharing.

Education

Bachelor of Science - Psychology

University of Phoenix
Tempe, AZ
01-2022

Skills

  • Daily living assistance
  • Behavior monitoring
  • Behavioral intervention
  • Progress monitoring
  • Client recordkeeping
  • Case management
  • Client relationship management

Affiliations

  • Toastmasters International

Timeline

Direct Support Professional

Office Of People With Developmental Disability
05.2025 - 06.2026

Front Desk Receptionist

Daystar Kids
10.2024 - 05.2025

Auto Claim Specialist

Monroe Auto and Tire Services
07.2022 - 10.2024

Claim Assistant at Monroe Auto and Tire Services

Robert Half Recruiting Services
04.2022 - 07.2022

Bachelor of Science - Psychology

University of Phoenix
Catherine Cantine