Catherine Carpenter
Sulphur Springs
Summary
Accomplished operations professional recognized for leadership in safety compliance and quality assurance. Proven ability to streamline processes and enhance patient care through strategic resource allocation and effective communication.
Overview
20
20
years of professional experience
Work History
Director of Operations
Sunny Springs Health & Rehab
Sulphur Springs
04.2024 - Current
- Oversaw daily operations in health and rehabilitation services.
- Managed staff scheduling and resource allocation effectively.
- Streamlined patient intake processes for improved efficiency.
- Coordinated training programs for new operational staff members.
- Developed protocols to enhance patient care quality standards.
- Implemented safety measures in compliance with healthcare regulations.
- Facilitated communication between departments to ensure seamless operations.
- Monitored inventory levels and ordered supplies as needed.
- Managed day-to-day operations of a large staff in multiple departments.
- Created policies and procedures for improved workflow processes.
- Worked with management team to develop operational goals aligned with business strategy.
- Provided leadership and guidance to subordinate managers and supervisors.
- Ensured compliance with applicable laws, regulations, industry standards.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Directed the operations and logistics of a multi-million dollar business.
Owner
Uv & Me
Fate
03.2021 - 01.2024
- Managed daily operations and customer service at Uv & Me.
- Developed marketing strategies to promote services and increase client engagement.
- Oversaw inventory management and supply chain logistics for optimal product availability.
- Established partnerships with local businesses to expand service offerings and reach.
- Handled financial transactions and maintained accurate records for business operations.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Led startup and creation of operational procedures and workflow planning.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Executed performance reviews to encourage improved productivity for team members.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
Project Manager
Bp Oil Co
Houston
01.2014 - 11.2019
- Led cross-functional teams to ensure project alignment with corporate objectives.
- Developed project schedules and managed timelines for efficient task execution.
- Coordinated resource allocation to optimize project efficiency and effectiveness.
- Facilitated regular meetings to communicate project status and address concerns.
- Implemented risk management strategies to mitigate potential project obstacles.
- Monitored compliance with safety regulations and company policies throughout projects.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Conducted periodic inspections of job sites for quality and progress.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Drafted project construction schedule and updated as job progressed.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Identified project needs by reviewing project objectives and schedules.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Project Coordinator
Discovery Acquisition Services
Katy
10.2008 - 01.2014
- Coordinated project schedules and timelines for multiple client initiatives.
- Assisted in drafting project documentation and reports for stakeholder review.
- Organized project meetings, preparing agendas and distributing minutes effectively.
- Maintained project tracking tools to monitor progress and deadlines regularly.
- Managed communication between team members and external partners consistently.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
Police Officer
Como Pickton Police Department
Como
06.2007 - 10.2008
- Patrolled assigned areas to ensure community safety and enforce laws.
- Responded to emergency calls, providing immediate assistance and support.
- Conducted investigations of incidents, gathering evidence and interviewing witnesses.
- Prepared detailed reports on incidents and interactions for legal documentation.
- Collaborated with local agencies to enhance community policing efforts and initiatives.
- Participated in training programs to stay updated on law enforcement techniques and policies.
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Patrolled assigned areas to detect and prevent criminal activity.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Provided security at public events such as parades, concerts, or sporting events.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Conducted traffic stops in accordance with departmental protocol.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Provided testimony in court when necessary concerning investigations conducted.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Pursued fleeing suspects on foot and in varying terrain.
- Served criminal warrants and subpoenas to suspects in public and private locations.
- Maintained order during civil disturbances or protests.
- Counseled victims of domestic violence regarding available resources and legal options.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Performed searches for missing persons using a variety of investigative methods.
Oil/gas Land Man
Seismic Land Management
Wichita
06.2006 - 10.2007
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Coordinated drilling activities and resource allocation across multiple teams.
- Confirmed adherence to safety protocols by team members and followed strict measures to avoid accidents and injuries.
- Monitored personnel performance to ensure that production goals were met and exceeded on a daily basis.
- Conducted regular inspections of equipment and machinery used in the oilfield operations process.
- Recruited new staff members when needed and conducted interviews with prospective employees.
- Drafted reports summarizing results of operations activities for upper management review.
- Coordinated activities of workers engaged in oilfield operations such as drilling, pumping, maintenance, and repair of equipment.
- Maintained accurate records and logs regarding all aspects of oilfield operations.
- Investigated incidents involving personnel or equipment damage and malfunctioning in order to determine root cause.
- Participated in meetings with other supervisors from various departments within the organization.
- Prepared and planned worksites to help jobs run smoothly.
- Created work crew schedules and delegated assignments.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Obtained specifications and directed work for construction crews.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Monitored equipment operation during extraction process to detect problems.
Education
Some College (No Degree) - Nursing
Paris Junior College
Paris, Texas, TXPeace Officer License - Law enforcement
Kilgore College
Kilgore, TXCertification - Business Administration And Management
University of Phoenix
Tempe, AZSkills
- Operational strategy
- Safety compliance
- Resource allocation
- Quality assurance
Timeline
Director of Operations
Sunny Springs Health & Rehab
04.2024 - Current
Owner
Uv & Me
03.2021 - 01.2024
Project Manager
Bp Oil Co
01.2014 - 11.2019
Project Coordinator
Discovery Acquisition Services
10.2008 - 01.2014
Police Officer
Como Pickton Police Department
06.2007 - 10.2008
Oil/gas Land Man
Seismic Land Management
06.2006 - 10.2007
Some College (No Degree) - Nursing
Paris Junior College
Peace Officer License - Law enforcement
Kilgore College
Certification - Business Administration And Management
University of Phoenix