Results-driven Director of Operations with over 25 years in construction, marketing, and sales. Expertise in project management, job costing, and team leadership ensures timely, on-budget project completion. Skilled in hiring, goal setting, and implementing innovative marketing strategies. Committed to fostering strong customer and employee satisfaction through a people-first approach.
Overview
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Language
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Certification
29
29
years of professional experience
Work History
Director of Operations
P. D.Q. Construction & Landscaping Inc.
Saint George, UT
05.1999 - Current
Overseeing the day-to-day operations of the company. Overseeing scheduling of teams. Management of job costing and efficiency. Requesting the number of employees that should be placed on each individual job and the efficiency of each job. Guaranteeing that each job comes in on budget and is completed in the amount of time guaranteed to the client. Managed hiring, employee evaluations, job placement, and termination of staff. Marketing and execution of marketing strategies.
Implemented strategic initiatives to improve operational efficiency and reduce costs, resulting in a 30% increase in profitability
Managed the recruitment, onboarding, training, and development of staff members at multiple locations
Managed recruitment, onboarding, training, and development of staff across multiple locations to enhance operational capabilities.
Mentored and coached team members to foster leadership skills and support career advancement.
Sales, Marketing, Event Manager
Across The Board Marketing Company
Saint George, UT
07.2006 - 01.2024
Coordinated with vendors and suppliers to negotiate contracts and secure resources, ensuring successful event execution
Oversaw venue selection process based on client preferences and budget constraints
Implemented innovative marketing strategies to promote events through various channels such as social media platforms, email campaigns, and targeted advertisements
Developed detailed event timelines, schedules, and production plans to ensure smooth operations during the entire event lifecycle
Managed vendor relationships by establishing clear communication channels, enhancing response times for inquiries and issues during events
Executed targeted marketing campaigns for events and vendors to drive engagement.
Marketing Director
Stephen Wade automotive group
Saint George, UT
08.2012 - 08.2014
Overseeing the placement of advertising for the various brands that the Stephen Wade Automotive Group. Directing the marketing budget of each individual automotive brand and the media placement of that budget. Developing and executing in-house promotions, community events, sponsorship, and fund raisers.
Developed and implemented comprehensive marketing strategies to drive brand awareness and customer engagement.
Oversaw digital marketing initiatives, enhancing online presence through targeted campaigns and social media management.
Led cross-functional teams in executing successful product launches, aligning marketing efforts with sales objectives.
General Manager
Bonneville Communications
Saint George, UT
01.2002 - 12.2005
General manager of seven radio stations and employees. Oversaw day-to-day operations of seven radio stations, ensuring compliance with FCC regulations. Operations of seven radio stations and Compliance of FCC regulations and department heads. Direct management of sales department of over 30 salespeople on individual sales goals and sales budgets for the southern Utah division. Including individual sales meetings and motivation of each individual salesperson, strategizing for the company sales goals as a whole. I was the youngest general manager in the company at that time.
Directed operational strategies to enhance production efficiency and cost management.
Led cross-functional teams to drive project execution and achieve organizational goals.
Developed comprehensive training programs to mentor staff and improve team performance.
Director of Sales
simmons Media Group
Saint George, UT
01.2000 - 12.2001
Directed sales for seven radio stations. Managed 30 salespeople by setting individual sales goals aligned with overall company sales objectives. Assisted individual salespeople on sales calls and supported them in reaching their sales goals. The company Sales goal was met for the entire time in management.
Led strategic sales initiatives to drive revenue growth and market share expansion.
Developed and implemented comprehensive sales training programs for team members.
Analyzed market trends to identify new business opportunities and target demographics.
Sales Associate
Simmons Media Group
Saint George, UT
06.1997 - 05.2000
Delivered customer service to clients, assisting them in maximizing advertising budgets on media group stations.
Led sales initiatives to increase customer engagement and drive revenue growth.
Mentored junior associates, enhancing team performance and product knowledge.
Developed training materials focused on industry trends and effective selling techniques.