Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Casey

Palm Coast,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

27
27
years of professional experience
1980
1980
years of post-secondary education

Work History

Retail Sales Associate

Sears
Bay Shore, New York
03.2015 - 01.2026
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance shopping experience.
  • Processed transactions accurately at the cash register.
  • Maintained clean and safe store environment for customers.
  • Collaborated with team members to achieve sales goals.
  • Managed inventory by restocking shelves and tracking stock levels.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Resolved customer complaints with empathy and professionalism.
  • Assisted customers with finding the right product for their needs.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.

Retail Sales Associate

JC Penney Stores
07.2006 - 01.2015
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance shopping experience.
  • Processed transactions accurately at the cash register.
  • Assisted customers with finding the right product for their needs.
  • Greeted customers upon entering the store and provided assistance.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Demonstrated knowledge of store products and services.

Retail Sales Associate

Casual corner
Bay Shore, New York
02.1999 - 01.2004
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance shopping experience.
  • Processed transactions accurately at the cash register.
  • Managed inventory by restocking shelves and tracking stock levels.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Education

West Islip High School
West Islip, NY

Skills

  • Visual merchandising
  • Retail management
  • Inventory management
  • Cash handling
  • Product knowledge
  • Team collaboration
  • Effective communication

Timeline

Retail Sales Associate

Sears
03.2015 - 01.2026

Retail Sales Associate

JC Penney Stores
07.2006 - 01.2015

Retail Sales Associate

Casual corner
02.1999 - 01.2004

West Islip High School
Catherine Casey