Hi, I’m
Catherine (Cassie) Page
Sedro-Woolley
Summary
Compassionate and dedicated Registered Medical Assistant with extensive experience in patient care and medical procedures. Skilled in problem-solving, multitasking, and enhancing patient satisfaction. Currently pursuing Certified Medical Assistant (CMA) certification to further expand skills and contribute at a higher level. Consistently delivers high-quality care, supports team success, and improves workflow efficiency. Seeking recognition and a pay increase that fairly reflects contributions, dedication, and the exceptional care provided.
Overview
10
years of professional experience
1
Certification
Work History
Frontier Dermatology
Registered Medical Assistant
10.2023 - Current
Job overview
- Scribe for provider accurately and fluently during exam in Modmed (iPad and desktop)
- Assisting providers during medical procedures with LN2, ED&C, shave biopsies, punch biopsies, Excisions, injections, patch testing, Botox, SKNV, filler, laser treatments and chemical peels
- Informing patients of their pathology/lab results, clinical and medical information regarding patient diagnosed conditions, treatment regimen, prescribing medications, discussing various procedures, referrals and more
- Increased clinic efficiency by maintaining organized patient records and scheduling appointments in a timely manner.
- Scheduling patients for treatment, procedures or other in office visits
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with other healthcare professionals to develop comprehensive care plans, optimizing patient outcomes.
- Initiations for specific medications, PAs for medications and procedures
- Patch Testing allergens - stocking, ordering, scheduling, preparation, applications, readings, post testing CAMP app troubleshooting
- Maintained strict sterilization protocols for all instruments and surfaces, ensuring a safe environment for both patients and staff members.
- Triaged urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues
- Contributed to the establishment of a welcoming atmosphere in the clinic by consistently demonstrating professionalism and empathy towards all patients.
- Streamlined office processes with effective communication between staff members, resulting in smoother daily operations.
- Drawing lidocaine, kenalog syringes, Botox
- Improved patient adherence to treatment plans by offering clear instructions and addressing concerns promptly.
- Suture removals, pressure bandage, unaboot, wound care check and bandage changes
- Phototherapy, XTRAC laser (fluent) MOHs and PDT informative
- Fluent in CMM, Modmed, Medsender, ipledge
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
Cascadia Eye
Ophthalmic Technician
03.2022 - 10.2023
Job overview
- Provides primary ophthalmic care to patients and act as clinical assistant
- Performs complete ophthalmic history and preliminary exams, sub-specialty tests (refraction, OCT, Atlas, Goldman, Pachymetry, color testing, Lensometry, and contact lens evaluation)
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
- Accurately records all information in EMR system according to established standards and physician requirements
- Checks condition of patients eyes by observing pupils, muscles, visual acuity, extraocular movements, and blood pressure (if requested by Physician)
- Prepares patients for ophthalmology examination by dilating pupils, changes in visual acuity, elevated interocular pressure, or blood pressure and communicating results to Attending Physician
- Counsels patients by transmitting physicians orders, use of drops, contact lenses, drugs, and answer questions about surgery and specialty imagining required/ordered
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues
- Performs set standard number of patient work-ups based on established times while maintaining quality of customer service
- Maintains stock in exam room in accordance to standard inventory and Physician preferences
Catherine's Clothing Co
Owner and Sole Operator
03.2020 - 03.2022
Job overview
- Company Overview: catherinesclothingco.com
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Keeping up to date with proper knowledge of material and sizing of apparel
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Promoted store events and special promotions through effective communication with customers.
- Developed strong rapport with customers and created positive impression of business.
Jitterbugs
Barista
08.2017 - 02.2021
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Jefferson ELC YMCA
Teacher 2
04.2017 - 11.2019
Job overview
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Worked closely with fellow teachers to share ideas, exchange feedback, and collaborate on curriculum planning efforts across classrooms.
- Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
Education
Sedro-Woolley High SchoolSedro-Woolley, WA
Diploma from High school
01.2014
Skills
- Medical terminology
- Patient Care
- Web Design
- Ophthalmology Experience
- Customer Service
- Microsoft Office
- Medical office experience
- EMR Systems
- Time management
- Office experience
- Medical receptionist
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Patient scheduling
- Minor surgical assistance
- Medical equipment operation
- Inventory management
Certification
- Driver's License, 07/01/12, Present
- CPR Certification, 08/01/23, 08/01/26
Additional Information
As a devoted mother to a vibrant four-year-old, I thrive on building a balance between personal life and professional responsibilities. My resilience, adaptability, and consistent positive attitude position me as a valuable team member. I am committed to ongoing personal and professional growth and seek a pay adjustment that reflects my hard work and dedication to our organization.
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Timeline
Registered Medical Assistant
Frontier Dermatology
10.2023 - Current
Ophthalmic Technician
Cascadia Eye
03.2022 - 10.2023
Owner and Sole Operator
Catherine's Clothing Co
03.2020 - 03.2022
Barista
Jitterbugs
08.2017 - 02.2021
Teacher 2
Jefferson ELC YMCA
04.2017 - 11.2019
Sedro-Woolley High School
Diploma from High school
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