Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Catherine Casson

Summary

Diversely skilled Clinical Technical Analyst with more than 20 years of experience in healthcare IT. Excellent support and project management skills.Track record of achieving exceptional results in customer service, software implementation and support, and solving problems for employees and customers.

Overview

27
27
years of professional experience

Work History

Technical Analyst

Highmark Companies, LLC
10.2016 - Current
  • Analyze, design and implement MEDITECH to LabCorp Lab (acute and ambulatory), and Micro (discrete and non discrete) HL7 Orders Out/ Results in interfaces.
  • Diagnose, troubleshoot and resolve HL7 Interface problems.
  • Design, write and execute data entry scripts using Cognauto IDE
  • Validate and compile detailed documentation of customers HL7 interfaces which includes testing functionality as well as overall build accuracy.
  • Provide end user support including interface training, troubleshooting and maintenance
  • Collaborating with MEDITECH to streamline our implementations and support of the MAAS service model.
  • Accessing numerous LabCorp specific tools to troubleshoot interface errors
  • Mentoring and providing support for newer team members


Independent Consultant

Children's Hospital Of Philadelphia, CHOP
06.2012 - 09.2016
  • MEDITECH Magic LIS application support
  • Monitoring and optimizing HL7 integration
  • Supporting other vendor integration

Lead LIS Clinical Analyst

Steward Health Care
03.2007 - 06.2012
  • LIS application support Including MEDITECH (Magic, CS and 6.0), Iatrics, Forward Advantage, CoPath
  • PM for implementation of Iatric scan, Nova glucometer interface, MEDITECH Magic/CS Pathology conversion, Quest HL7 interface, DPH ELR
  • LIS team Lead MEDITECH CS to 6.0 conversion
  • Meaningful use
  • BBK software validation

Applications Manager

Nashoba Valley Medical Center
09.2005 - 03.2007
  • Hospital wide application support including, MEDITECH magic (All applications), ProMed, Forward Advantage, Amicas (PACS), Linear
  • Implementation MEDITECH CWS, Iatrics electronic discharge instructions
  • PM for MEDITECH Magic 5.5 to MEDITECH CMS database conversion
  • HIPPA compliance team
  • Managed hardware tech
  • MEDITECH custom NPR report writing

Senior Clinical Analyst

Metrowest Medical Center
02.2001 - 09.2005
  • Supported all Clinical MEDITECH Magic and non-MEDITECH modules
  • Evaluated current procedures to look for creative ways to improve them
  • NPR report writing
  • Boston Workstation scripting
  • Provide support and training for all hospital end users

Senior Implementor Specialist/Training Coordinator

MEDITECH
05.1997 - 02.2001
  • Install Columbia Magic and CS versions of MEDITECH LIS software
  • On site training of core teams on dictionary building, using software, setup and configuration of ancillary hardware and Lab analyzer interfaces
  • Support both hardware and software issues
  • NPR report training and writing
  • Coordinate all new employee training and continuing education of all team members
  • Update and maintain all in-house and customer documentation

Education

Bachelor of Arts - Biology

Assumption College
Worcester, MA
01.1995

Skills

  • Healthcare IT
  • Project Management
  • HL7
  • Software Implementation
  • End user support
  • Mentor
  • Creative thinker
  • Troubleshooting
  • Eager to learn

Software

MEDITECH Magic

HL7

MEDITECH C/S

MEDITECH 60

MEDITECH Expanse

Boston Workstation

Cognauto

Excel

Timeline

Technical Analyst

Highmark Companies, LLC
10.2016 - Current

Independent Consultant

Children's Hospital Of Philadelphia, CHOP
06.2012 - 09.2016

Lead LIS Clinical Analyst

Steward Health Care
03.2007 - 06.2012

Applications Manager

Nashoba Valley Medical Center
09.2005 - 03.2007

Senior Clinical Analyst

Metrowest Medical Center
02.2001 - 09.2005

Senior Implementor Specialist/Training Coordinator

MEDITECH
05.1997 - 02.2001

Bachelor of Arts - Biology

Assumption College

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Catherine Casson