Technology leader with 17+ years of experience in product development, implementation, support and user experience. Have a track record of leading high-performance teams in various areas of technology delivery and operations. Proven ability to lead high-performing teams in diverse roles and functions. 13+ years of experience implementing and supporting the GuidingCare product suite. Comprehensive expertise in healthcare IT strategy, team management, product design, service delivery, service operations, product management and program management. Deep understanding of the business and technical challenges involved in developing and implementing SaaS based products and other allied services. Experience implementing third-party decision review tool integrations like MCG and InterQual. Deep understanding of object-oriented analysis and programming. Experience in CI/CD process and release models. Skilled problem solver with a proven track record of success.