Catherine C Chatman
Washington,DC
Summary
Adept at elevating customer experiences, I leveraged my time at Capital Bike Share to enhance service delivery through meticulous time management and professional communication. My background in sales at Aldi honed my sales expertise, while roles in transportation underscored my commitment to safety and efficiency. Renowned for reliability and problem-solving, I consistently exceed employer expectations without compromising on service quality.
Overview
9
9
years of professional experience
Work History
Customer Service Rep-Valet
Capital Bike Share
04.2024 - 11.2024
- Provided punctual, polite valet services to uphold professional standards.
- Delivered guest bikes and scooters smoothly and met diverse needs of valet customers.
- Maintained hourly communication through applications such as Dayforce and Microsoft Teams with dispatch to report the status of location and equipment.
- Logged and documented parked vehicle details for accurate records.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
Shuttle Driver
Circuit
11.2023 - 04.2024
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Sales Associate
Aldi
09.2015 - 04.2020
- Communicated with customers and staff politely and professionally to uphold store standards.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Assisted store management in maintaining a clean and organized shopping environment for optimal customer experience.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Dunbar SHS
Washington DCSkills
- Customer service
- Time management
- Team collaboration
- Problem-solving skills
- Multitasking
- Reliability
- Professionalism
- Sales expertise
Timeline
Customer Service Rep-Valet
Capital Bike Share
04.2024 - 11.2024
Shuttle Driver
Circuit
11.2023 - 04.2024
Sales Associate
Aldi
09.2015 - 04.2020
High School Diploma -
Dunbar SHS
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