Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Catherine Chen

Houston,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Insurance Sales Producer

Primax
05.2020 - Current
  • Streamlined sales processes, implementing efficient strategies that accelerated closing times and increased productivity.
  • Developed sales strategies to increase sales of insurance policies.
  • Conducted annual reviews of existing policies to update information.
  • Monitored customer feedback and identified areas of improvement.
  • Generated quotes and proposals for clients to match individual needs.
  • Followed up promptly with interested clients to close sales.
  • Analyzed customer needs to provide customized insurance solutions.
  • Registered customer information on database to enable tracking history and maintain accurate records.

Office Assistant

LU INSURANCE
06.2019 - 05.2020
  • Edited documents to keep company materials free of grammar errors.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Self-motivated, with a strong sense of personal responsibility.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Worked effectively in fast-paced environments.

Sales Clerk

GIORDANO LADIES
01.2015 - 05.2019
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Interior Designer

OAK INTERIOR DESIGN
08.2013 - 12.2014
  • Enhanced client satisfaction by delivering innovative and functional interior design solutions.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Designed floor plans, elevations, and material boards for review and presentation.
  • Learned and adapted quickly to new technology and software applications.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.

Education

Bachelor of Arts - ๐•๐ข๐ฌ๐ฎ๐š๐ฅ ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐ƒ๐ž๐ฌ๐ข๐ 

Ming Chi University of Technology
NEW TAIPEI CITY
06.2013

High School Diploma -

Songshan High School of Commerce And Home Economic
TAIPEI TAIWAN
05.2009

Skills

  • Document Control
  • Problem Resolution
  • Database Management
  • Customer Relationship Management (CRM)
  • Assist file a claim
  • Information Verification
  • Teamwork and Collaboration

Certification

  • Property & Casualty License - 2021
  • Architectural Drawing Level C
  • Advertising design Level C

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Insurance Sales Producer

Primax
05.2020 - Current

Office Assistant

LU INSURANCE
06.2019 - 05.2020

Sales Clerk

GIORDANO LADIES
01.2015 - 05.2019

Interior Designer

OAK INTERIOR DESIGN
08.2013 - 12.2014

Bachelor of Arts - ๐•๐ข๐ฌ๐ฎ๐š๐ฅ ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐ƒ๐ž๐ฌ๐ข๐ 

Ming Chi University of Technology

High School Diploma -

Songshan High School of Commerce And Home Economic

Similar Profiles

CREATE PROFILE
Catherine Chen