Studied graphic design in college. Some retail experience. Some telecommunications experience. Managed restaurants and country clubs. Experience with Microsoft office software.
Hi, I’m
COLBY COOK
Nashville,Tennessee
Summary
Overview
27
years of professional experience
Work History
Primerica Nashville, TN
Life Insurance Producer
05.2023 - Current
Job overview
- Evaluated competitors' products and services to gain competitive advantage.
- Collected premiums on or before effective date of coverage.
- Analyzed customer needs to provide customized insurance solutions.
- Finalized sales and collected necessary deposits.
- Utilized CRM software to track leads and manage client information efficiently, leading to increased productivity and better organization.
- Maintained high standards of customer service by building relationships with clients.
- Monitored customer feedback and identified areas of improvement.
- Designed presentations and marketing materials to promote insurance products.
- Provided exceptional customer service by promptly addressing concerns or questions regarding policies or claims, reinforcing positive brand reputation.
Various Nashville, TN
Restaurant Manager
02.1997 - 02.2022
Job overview
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Purchased food and cultivated strong vendor relationships.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
The University of Tennessee - KnoxvilleKnoxville, TN
from Graphic Design
University Overview
Skills
- Customer Billing
- Billing Inquiries
- Health insurance
- Marketing Strategy Development
- Data Entry
- Financial Due Diligence
- Bookkeeping Support
- Critical Thinking
- Administrative Functions
- Client Relations
- Life Insurance Sales
- Social Media Marketing
- Document Control
- HIPAA Compliance
Timeline
Life Insurance Producer
Primerica
05.2023 - Current
Restaurant Manager
Various
02.1997 - 02.2022
The University of Tennessee - Knoxville
from Graphic Design