Catherine Cline
Bowling Green,KY
Summary
Dynamic professional with a proven track record in small business operations and customer relations, honed as Owner Operator at Cline Custom Tile & Design. Excelled in relationship building and project management, significantly enhancing client satisfaction and repeat business. Skilled in both verbal communication and manual labor, ensuring top-notch client service and operational efficiency.
Overview
24
24
years of professional experience
Work History
Owner Operator With Husband/Ceramic Tile Installer
Cline Custom Tile & Design/Tim Cline
01.2001 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Performed manual labor, including lifting and transporting materials up to 70 lbs.
Food Service Worker
Inn of the Rio Grande
05.2009 - 02.2011
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
GED -
Sierra Valley Adult School
Loyalton, CASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
Timeline
Food Service Worker
Inn of the Rio Grande
05.2009 - 02.2011
Owner Operator With Husband/Ceramic Tile Installer
Cline Custom Tile & Design/Tim Cline
01.2001 - Current
GED -
Sierra Valley Adult School
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