Results-focused sales professional with strength in leadership, sales, and wisdom. Proactive leader with strengths in communication and collaboration. Proficient in leveraging flooring knowledge and installation to promote sales confidence.
Overview
24
24
years of professional experience
Work History
Owner /Ceramic Tile Installer
Artistic Surfaces
11.2006 - Current
Enhanced customer satisfaction by delivering high-quality tile installations and maintaining a professional demeanor throughout the project.
Delivered aesthetically pleasing results through skilled craftsmanship in custom designs including mosaics, patterns, borders details according to client preferences.
Cut and prepared tiles for installation following precise measurements and job specifications.
Ensured project success through proactive problem-solving when unforeseen obstacles arose during the installation process.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Expanded skill set with continuous education about new products, materials, installation methods available in the ceramic tile industry.
Lead Sales Specialist
Prosource/PSA America
05.2001 - 10.2006
Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
Developed a loyal customer base by consistently exceeding expectations and delivering outstanding service throughout the entire sales process.
Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
Maintained in-depth understanding of all available brands and types of flooring available to customers.
Discussed pricing, additional charges, and payment plans during sales process.
Drove team revenue totals by bringing in top sales numbers.
Set and achieved company defined sales goals.
Education
No Degree - Buisness Management
Anderson University
Anderson, SC
05-1990
Skills
Relationship selling
Dedicated team player
Resolution-oriented
Reliable and dependable
Analytical
Mathematical aptitude
Installation Process
In-depth design and product knowledge
Excellent communication
Organizational skills
Team leadership
Timeline
Owner /Ceramic Tile Installer
Artistic Surfaces
11.2006 - Current
Lead Sales Specialist
Prosource/PSA America
05.2001 - 10.2006
No Degree - Buisness Management
Anderson University
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