Catherine Condos

Experienced and dedicated professional with a strong background in program management, advocacy, and case management, seeking a challenging role as a Youth and Children’s Program Manager at TESSA. Adept at leading and supervising program staff, I have successfully hired, trained, and managed agency personnel, ensuring the implementation of effective advocacy and case management services.

In the realm of advocacy, I have a proven track record of providing support to individuals in need of mental health services, actively training staff to become effective advocates. Additionally, I played a key role in the development and implementation of agency policies and procedures, contributing to the enhancement of overall program efficiency.

My extensive experience in case management includes providing direct services and training others in case management methodologies. I have successfully coordinated case management efforts with various community, program, and hospital case managers, demonstrating a commitment to collaborative and comprehensive client care.

As a skilled team collaborator, I have led the coordination of services and plans with mental health agencies, housing services, and hospitals in Anne Arundel County. This involved overseeing indigent medication and Purchase of Service programs, ensuring the seamless integration of services for optimal client outcomes.

In the realm of education and outreach, I led Anne Arundel County’s Continuum of Care process and managed the Community Enhancement Initiative program. As a key speaker at multiple mental health symposiums, I demonstrated the ability to effectively communicate complex concepts and initiatives to diverse audiences.

My community engagement experience includes collaboration with various programs, agencies, and families to provide clinical guidance to Anne Arundel County’s targeted case management program. I am well-versed in record-keeping, having developed, monitored, and evaluated agency contracts, written grant proposals, and administered housing grants. Furthermore, I conducted audits of multiple community agencies' client records to ensure the timely and accurate documentation of client information.

Overall, I bring a wealth of experience, a commitment to advocacy, and a proven track record of program management to contribute to the success of TESSA’s Youth and Children’s Program.

• MONTGOMERY COUNTY CRISIS CENTER, BETHESDA, MD, 08/1993, 05/1994, Primary duties included diagnostic evaluation and treatment of adults in crisis. Responded to calls on crisis, abused persons and sexual assault.
• SECOND MILE HOUSE, HYATTSVILLE, MD, 01/1993, 05/1993, Assessed clients and conducted intakes. Facilitated small groups and supervised adolescents.