Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Connolly

Pensacola,CA

Summary

I have 40 years of customer service a great customer following leadership skills mentoring skills 3 years hostess experience 30 yrs management accounting 26 years bartending prompt early riser always on time

Overview

1
1
year of professional experience

Work History

Server⁶

Aunt Katies Welcome To Breakfat
11.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Genersl -

Woodham High School
Pensacola, FL

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Food safety understanding
  • Sales Techniques
  • Order Accuracy
  • Supply Restocking
  • Quality Control
  • Food safety practices
  • Performance Improvement
  • Table Bussing
  • Suggestive Selling
  • Guest Relations Management
  • Point of sale operation
  • Relationship Management
  • Dining area maintenance
  • Allergy awareness
  • Order Management
  • Beverage Preparation
  • Tableside Etiquette
  • Food sales and promotion
  • Guest Seating
  • Table Setting
  • Item promotion
  • Table setting knowledge
  • Ordering Procedures
  • Food station setup
  • Menu presentation
  • Daily specials memorization
  • Food and beverage pairings
  • Food Delivery
  • Regulatory Compliance
  • Order delivery practices
  • Bill computation
  • Food inspection
  • Front-of-house display creation
  • Wine service
  • Banquet Coordination
  • Food spoilage prevention
  • Wine pairing knowledge
  • Wine Pairings
  • Team Player
  • Reliable and Responsible
  • Warm and Friendly
  • Adaptable and Flexible
  • High Energy and Stamina
  • Team Leadership
  • Cool Under Pressure
  • Relationship Building
  • Decision-Making
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Cleaning and sanitizing
  • Food handling
  • Food and Beverage Service
  • Staff Training
  • Workflow Coordination
  • Ability to Lift 30 Pounds
  • Food Safety Standards
  • Food Preparation and Safety
  • Upselling
  • Hospitality best practices
  • Menu Recommendations
  • Food and Beverage Upselling
  • Upselling and Cross Selling
  • Table Monitoring and Turnover
  • Inventory Management
  • Specials Promotion and Upselling
  • Courteous Phone Demeanor
  • Tableside Service
  • Age Verification
  • Special Requests and Substitutions
  • Process Monitoring
  • Reservations Management

Timeline

Server⁶

Aunt Katies Welcome To Breakfat
11.2022 - Current

Genersl -

Woodham High School
Catherine Connolly