Catherine Cooper
Park Forest,Illinois
Summary
Customer-focused professional with a dynamic approach seeking to transition into the role of Loss Prevention Customer Service Associate at Home Goods. Equipped with strong customer service skills, keen observational abilities, and a commitment to maintaining a secure and welcoming shopping environment. Eager to contribute problem-solving acumen and willingness to learn to uphold Home Goods.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Chicago Public Schools Hospital Teacher
CPS - Office for Students with Disabilities
Chicago, Illinois
08.2005 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Participated in professional development workshops related to teaching methods or curriculum changes.
BUSINESS AND COMPUTER TEACHER & DEPARTMENT CHAIR
Gwendolyn College Prep High School
Chicago, Illinois
08.2000 - 06.2005
- Instructed students on how to use a variety of programs, such as Microsoft Office Suite, Adobe Creative Cloud, and other specialized software applications.
- Integrated technology into the curriculum by introducing new tools for learning and teaching.
- Participated in professional development workshops to stay abreast of emerging technologies and best practices in education.
- Chaired committees related to accreditation reviews or standards setting efforts.
ELEMENTARY SCHOOL TEACHER
Henry O. Tanner Elementary School
Chicago, Illinois
08.1993 - 06.2000
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Collaborated with colleagues in creating interdisciplinary curriculum units.
- Attended in-service training and professional development courses to stay on top of policy and education changes.
Retail Sales Associate - Part Time
Casual Corner
Jacksonville, FL
09.1989 - 07.1991
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Tracked inventory levels throughout the day and restocked items as needed.
- Handled customer complaints in a professional manner.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Accountant
National Steel Supply
Jacksonville, FL
06.1985 - 08.1991
- Performed general ledger reconciliations on a timely basis.
- Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
- Collaborated with cross-functional teams to ensure effective communication between finance department activities and operations.
- Created journal entries accurately and timely for month end close processes.
- Supported efficient accounting operations with high-quality administrative support.
Education
Some College (No Degree) - Accounting And Business Management
Northern Illinois University
Dekalb, IllinoisBachelor of Science - Accounting and Business Management
Edward Waters College
Jacksonville, FL05-1985
Master of Science - Business Education
Chicago State University
Chicago, IL05-1997
Skills
- Flexible and Adaptive
- Creative lesson plan development
- Critical Thinking
- Curriculum Development
- Excellent Classroom Management
- Customer Service
- Communication
- Analytical Skills
- Problem Solving
- Conflict Resolution
- Detail-Oriented
Personal Information
Title: Citywide Teacher
Certification
- Certified Teacher
- Business Department Chairperson
- Citywide Home and Hospital Teacher
References
References available upon request.
Timeline
Chicago Public Schools Hospital Teacher
CPS - Office for Students with Disabilities
08.2005 - Current
BUSINESS AND COMPUTER TEACHER & DEPARTMENT CHAIR
Gwendolyn College Prep High School
08.2000 - 06.2005
ELEMENTARY SCHOOL TEACHER
Henry O. Tanner Elementary School
08.1993 - 06.2000
Retail Sales Associate - Part Time
Casual Corner
09.1989 - 07.1991
Accountant
National Steel Supply
06.1985 - 08.1991
- Certified Teacher
- Business Department Chairperson
- Citywide Home and Hospital Teacher
Some College (No Degree) - Accounting And Business Management
Northern Illinois University
Bachelor of Science - Accounting and Business Management
Edward Waters College
Master of Science - Business Education
Chicago State University
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