Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Catherine Corley

Auburn

Summary

Dynamic customer service professional with proven expertise at Auburn University Regional Airport, excelling in operational efficiency and team leadership. Recognized for enhancing client satisfaction through effective communication and aviation safety awareness. Successfully managed diverse teams, fostering a positive work environment while ensuring high-quality service delivery.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Auburn University Regional Airport
06.2025 - Current
  • Assisted pilots and passengers with inquiries, fuel orders, and ground support coordination to ensure efficient aircraft turnaround.
  • Processed payments accurately, managed radio communications, and supported daily terminal operations.
  • Delivered exceptional customer service to transient and based aircraft clients, ensuring a safe, professional, and positive experience.

Shift Leader

Bitty & Beau's Coffee
05.2024 - 08.2024
  • Managed shift operations and supplied resources to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Monitored food inventory and supplies to prevent waste.
  • Led a diverse team to provide high-quality customer service in a fast-paced environment.
  • Trained, coached, and supervised new employees

Education

Bachelor of Science - Aviation Management

Auburn University
Auburn, Alabama, AL
05-2027

Skills

  • Aviation Safety Awareness
  • Operational Efficiency
  • Communication
  • Customer Service
  • Team Leadership
  • Delegation

Timeline

Customer Service Representative

Auburn University Regional Airport
06.2025 - Current

Shift Leader

Bitty & Beau's Coffee
05.2024 - 08.2024

Bachelor of Science - Aviation Management

Auburn University
Catherine Corley