Catherine Delgado
Customer Service Representative
Henderson,NV
Summary
Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.
Helpful School Clerk with 10 years of experience performing clerical activities and addressing the needs of students, parents and staff. Excellent recordkeeping and report generation abilities. Compassionate yet firm with superb written and verbal communication skills.
Overview
12
12
years of professional experience
Work History
English Teacher
Pinecrest Academy Sloan Canyon
Henderson, Nevada
08.2020 - 05.2022
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage 100+ students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Administered assessments and standardized tests to evaluate student progress.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
- Kept classroom organized, clean, and safe for students and visitors.
- Cultivated relationships with parents for complete support network.
- Worked with administrators on behavioral issues to support needs of students.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Identified and motivated students at all performance levels by consciously using data.
Clerk
Ralph J. Bunche Elementary
Carson, CA
03.2003 - 06.2013
- Organized and managed school, and student records in accordance to state policy.
- Maintained daily attendance record of 600+ students in school.
- Kept in contact with parents and updated regarding child's progress and attendance.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Translated and interpreted in meetings and outgoing school documents.
- Received excellent state audit reports at conclusion of each school year.
Education
Bachelor of Arts - Spanish With A Focus in Public Service
California State University Dominguez Hills
Carson, CA05.2009
Skills
- Customer Relationships
- Document Typing and Formatting
- Phone Systems
- Office Supply Management
- Data Gathering
- Word Processing
- Record Sorting and Filing
- School Records Organization
- Google Classroom
- Classroom Management
- Parent Communication
- Microsoft Office
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
English Teacher
Pinecrest Academy Sloan Canyon
08.2020 - 05.2022
Clerk
Ralph J. Bunche Elementary
03.2003 - 06.2013
Bachelor of Arts - Spanish With A Focus in Public Service
California State University Dominguez Hills
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