CATHERINE DEROCCHI
Metabolic Leader
Manchester,TN
1
Certification
11
years of professional experience
Highly efficient and professional Medical Assistant with a solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
I'm seeking to return to work after an extended period of time off to care for aging family members.
Work History
Medical Assistant, Operations Manager
3 Years 6 Months- Managed day to day operations for clinical and office staff.
- Managed patient scheduling and coordinated appointments to optimize clinic workflow and enhance patient experience.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Administered vaccinations as prescribed, adhering strictly to protocols for patient safety.
- Improved team communication through organization of regular staff meetings and sharing updates on patient care protocols.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists and other healthcare providers for comprehensive care management plans.
- Ensured strict adherence to infection control protocols by following proper sterilization techniques for medical equipment, supporting patient safety.
- Monitored treatment progress and addressed patient inquiries through regular follow-up calls.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Maintained inventory of medical supplies and vaccines ensuring availability for all procedures and treatments.
- Answered telephone calls to offer office information, answer questions, and triage medical concerns and symptoms.
- Remained on call to provide support during provider absences, ensuring continuity of care.
Medical Assistant
3 Years 6 Months- Interviewed patients to gather medical information, including vital signs and measurements, ensuring accurate records for effective patient care.
- Administer injections
- Administer EKG and Spirometry testing
- Perform CLIA waved testing
- Managed triage and inbox communications, prioritizing patient needs and facilitating timely responses.
- Performing nursing visits (Injections, blood pressure checks etc.)
- Scribing
- Pre-visit preparation
- Performing nursing visits (Injections, suture/staple removals, blood pressure checks etc.)
- Complete weekly clinical schedule
- Complete daily clinical plan for medical assistants.
- Training new clinical staff members
- Maintain stocking and cleaning of exam rooms
- Served as a resource for both clinical and PSR teams
Medical Assistant
3 Years 6 Months- Lead Medical Assistant
- Triage and schedule management
- Interviewed patients to obtain medical histories, weight and height measurements and vital signs.
- Administered injections
- Performed blood draws and specimen collection
- Wound Care
- Vaccine and Impact management including ordering of private and state vaccines
- Coordinated and managed flu clinics
- Monitored vaccines, medication and supplies for expiration dates
- Maintained stocking and cleaning of all exam rooms
- Organized and implemented standardization of all exam rooms
- Training of new clinical staff members
- Worked closely with Clinical Supervisor to manage daily operations
- Administered wound care treatments to support patient recovery.
- Filled and managed patients' medication caddies
- Worked collaboratively with behavioral health and dental providers on site
- Collaborated with behavioral health and dental providers to enhance patient care and support integrated treatment
- Worked with patients with mental health and substance abuse barriers
Education
Associate of Applied Science - Medical Assisting
Skills
HIPAA compliance
Customer service
Patient scheduling
Medical terminology knowledge
EMR / EHR
Direct patient care
Clinical documentation
Data entry
Reliable team player
Certification
- RMA - Registered Medical Assistant
- RMA Exam Score: 96/99
- American Heart Association BLS Certification
Timeline
Medical Assistant, Operations Manager
Metabolic Leader
03.2017 - 09.2020Read More
Medical Assistant
Martin's Point Health Care
09.2013 - 03.2017Read More
Medical Assistant
The City of Portland Healthcare for the Homeless
03.2010 - 09.2013Read More
Andover College
Associate of Applied Science from Medical Assisting
Read More
Additional Information
References available upon request