Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner/Instructor
Space City Dance
08.2014 - Current
Instructed dances on motivation behind movements to instill creative expression
Assisted with customer service operations, including processing payments, creating schedules and answering questions
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Direct Support Professional
Devereux Advanced Behavioral Health
01.2021 - 05.2023
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Account Executive - Payables and Receivables
Dance Elite
02.2010 - 10.2014
Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
Streamlined payables and receivables processes by implementing efficient systems and software tools.
Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
Education
Bachelor of Science - Criminal Justice-Psychology
Walden University
Minneapolis, MN
02-2025
Skills
Customer relations
Strong communication skills
Time management
Relationship building
Expense tracking
Strong organizational skills
Self-Motivated
Certification
Driver's License
RBT Certification, 09/01/23, 09/01/24
Groups
National Society for Leadership and Success, 08/01/19, Present
Timeline
Direct Support Professional
Devereux Advanced Behavioral Health
01.2021 - 05.2023
Owner/Instructor
Space City Dance
08.2014 - Current
Account Executive - Payables and Receivables
Dance Elite
02.2010 - 10.2014
Bachelor of Science - Criminal Justice-Psychology
Walden University
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