Mark Potter
Summary
Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Instructor
Pulse Logic CPR Education
09.2022 - Current
- Instructing American Heart Association curriculum for Basic Life Support & CPR
- Certifying healthcare professionals after assessment of skills & knowledge
- Manage all aspects of a CPR business: scheduling, travel, invoicing, instructing
- Currently handling all BLS courses for Interdent within Washington & Oregon
Sales Manager/ Customer Service & Social Media Manager
Elite Fusions
09.2016 - Current
- Maintained 50+ accounts by generating order proposals, vendor managed inventory, creating new client relationships, brand ambassador at vendor events
- Provide exceptional customer service to both retailers and retail customers through engagement and resolution
- Creating social media content, as well as website and marketing content, engaging with customers
Director of Operations/Sales
SB Ventures/ 3Peaks Distribution
06.2015 - 08.2016
- Operated a warehouse that sold products to 10-20 retail outlets between WA/OR
- Invoicing & sales, customer service
- Industry consultant to retail businesses
Manager/Purchaser
New Vansterdam
12.2014 - 08.2016
- Retail manager for a staff of 20-30 employees, handling bank deposits, scheduling, inventory reconciliation, customer service, setting sales goals
- Accessory purchasing manager: maintaining relationships with wholesale accounts, negotiating pricing based on volume discounts and incentives
Education
Associate of Arts Degree - Communications
Clark College
01.2008
Skills
- Customer Relations
- Business Management
- Verbal and written communication
- Employee Training
Certification
- Certified American Heart Association BLS Instructor
Timeline
Owner/Instructor
Pulse Logic CPR Education
09.2022 - Current
Sales Manager/ Customer Service & Social Media Manager
Elite Fusions
09.2016 - Current
Director of Operations/Sales
SB Ventures/ 3Peaks Distribution
06.2015 - 08.2016
Manager/Purchaser
New Vansterdam
12.2014 - 08.2016
Associate of Arts Degree - Communications
Clark College