Catherine Garcia
Richmond,VA
Summary
Dedicated and bilingual professional with strong experience in medical scheduling, patient coordination, and optical assistance. Skilled in managing high-volume appointment scheduling for multiple doctors, handling myopia management payments, and coordinating emergency visits. Adept at supporting patients in both English and Spanish, including assisting with insurance sign-ups. Proficient in medical scheduling software (MVE) and experienced in multitasking across administrative and patient-facing roles. Proven ability to adapt quickly, work efficiently, and ensure high-quality patient care.
Overview
1
1
year of professional experience
Work History
Scheduler / Optical Assistant
The Eye Place Optometry
Midlothian, Virginia
06.2025 - Current
- Scheduled and coordinated patient appointments for 4 doctors, ensuring timely and efficient workflow.
- Managed myopia management program, including payments and timely follow-up scheduling.
- Handled incoming voicemails, online appointment requests, and urgent emergency visits.
- Assisted patients with insurance sign-ups and verification, including phone-based support in English and Spanish.
- Cross-trained as an Optical Assistant and Office Coordinator, selling glasses within the first month and improving office efficiency.
- Utilized MVE medical software to accurately schedule and track appointments.
Summer Camp Counselor
Club SciKidz
Midlothian, Virginia
06.2024 - 08.2024
- Taught weekly curriculum to children ages 4-8, including academic, recreational, and creative subjects.
- Developed engaging lesson plans tailored to different learning needs.
- Created a safe and supportive environment while managing classroom structure and adaptability.
Education
High School Diploma -
James Madison High School
Online06-2020
Skills
- Patient scheduling & coordination
- Myopia management payments & follow-up scheduling
- Medical software: MVE
- Insurance verification & patient enrollment
- Voicemail & online appointment management
- Optical sales & assistance
- Office coordination & administrative support
- Bilingual: English & Spanish
- Curriculum development & teaching (youth)
- Strong communication & multitasking
References
Available upon request.
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Scheduler / Optical Assistant
The Eye Place Optometry
06.2025 - Current
Summer Camp Counselor
Club SciKidz
06.2024 - 08.2024
High School Diploma -
James Madison High School
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