Octavia Kimbrough
Snyder ,OK
Summary
Detail-oriented and dependable medical administrative professional with 6+ years of experience supporting healthcare offices in fast-paced clinical environments. Skilled in surgery scheduling, insurance eligibility verification, prior authorizations, patient coordination, HIPAA compliance, and medical office operations. Recognized for strong communication skills, leadership abilities, quick learning, and providing excellent patient support. Seeking a remote position within the medical field where strong organizational and administrative skills can contribute to efficient patient care and office operations.
Overview
2027
2027
years of professional experience
Work History
Sugery Scheduler
Memorial Health System of Southwest Ok
Lawton, OK
2024 - Current
- Coordinated and scheduled surgical procedures while communicating with patients, physicians, and medical staff to ensure accurate scheduling and preparation.
- Verified insurance eligibility, benefits, and coverage requirements for procedures and outpatient services.
- Completed prior authorizations and referrals for imaging, surgeries, and specialty services.
- Performed utilization review processes to verify medical necessity and insurance compliance.
- Maintained accurate patient charts, records, and documentation while ensuring HIPAA compliance.
- Assisted patients with follow-up care instructions, appointment coordination, and questions regarding procedures.
- Prepared reports and documentation for internal and external physicians.
- Managed high-volume incoming calls, emails, and patient communications with professionalism and efficiency.
- Answered phone calls and messages for 11 physician Orthopedic medical facility, scheduling appointments, and handling patient inquiries.
Office Coordinator
Memorial Health System of Southwest Ok
Lawton, OK
2022 - 2024
- Managed daily administrative operations for a busy healthcare office.
- Scheduled appointments, completed patient check-in/check-out procedures, and maintained medical records.
- Assisted with insurance verification, referrals, and patient documentation.
- Provided excellent customer service while handling sensitive patient information confidentially.
- Developed and implemented office procedures to support quality patient care and efficient workflow.
- Maintained professional communication with patients, providers, and healthcare staff.
- Demonstrated strong leadership, reliability, and ability to learn new systems quickly.
Office Coordinator
Memorial Health System of Southwest Ok
Lawton, OK
2018 - 2020
- Managed daily administrative operations for a busy healthcare office.
- Scheduled appointments, completed patient check-in/check-out procedures, and maintained medical records.
- Assisted with insurance verification, referrals, and patient documentation.
- Provided excellent customer service while handling sensitive patient information confidentially.
- Developed and implemented office procedures to support quality patient care and efficient workflow.
- Maintained professional communication with patients, providers, and healthcare staff.
- Demonstrated strong leadership, reliability, and ability to learn new systems quickly.
Education
No Degree - Business
NorthEastern State University
Tahlequah, OKAssociate of Science -
Western Oklahoma State College
Altus, OK05-2018
Skills
- Medical Office Administration
- Surgery Scheduling
- Insurance Eligibility Verification
- Prior Authorizations & Referrals
- HIPAA Compliance
- Medical Terminology
- Data Entry & Documentation
- Patient Scheduling & Coordination
- Electronic Medical Records (EMR/EHR)
- Professional Telephone Etiquette
- Written & Verbal Communication
- Organization & Attention to Detail
- Problem Solving
- Team Leadership & Collaboration
Timeline
Sugery Scheduler
Memorial Health System of Southwest Ok
2024 - Current
Office Coordinator
Memorial Health System of Southwest Ok
2022 - 2024
Office Coordinator
Memorial Health System of Southwest Ok
2018 - 2020
No Degree - Business
NorthEastern State University
Associate of Science -
Western Oklahoma State College