Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Hollaway

New Hope

Overview

12
12
years of professional experience
1
1
Certification

Work History

Referral Specialist AND SCHEDULER

Huntsville Hospital Health System
Huntsville
04.2024 - Current
  • I open patient charts, call the patient back into triage, verify their identity, check vitals, and check their A1C and glucose levels. Put them into a room and let the doctor know they are ready to be seen.
  • I also schedule appointments, handle new patient packets, and help the doctor with their schedules.
  • Maintained detailed records of all patient referrals, including dates of submission, status updates, and any additional information required by insurance providers.

Laboratory Phlebotomist

Marshall Medical Center North
Guntersville
09.2023 - 04.2024
  • Demonstrated excellent patient care by providing comfort and assurance during the procedure.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Transported specimens safely from collection sites to laboratories using appropriate containers and temperature controls.
  • Monitored patients for adverse reactions and provided immediate care as needed.

Substitute Teacher

Arab City Schools
Arab
10.2022 - 05.2023
  • I substitute for any teacher in the school system. I especially love subbing for English and Math. I call roll every morning, give the kids their tasks for the day, and help them if needed.

Assistant Manager

Security Finance & Tax Service
Arab
06.2019 - 03.2020
  • Analyzed business performance data and forecasted business results for upper management.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Greeted customers when they walked into the branch.
  • Processed loan applications and went through customers' credit history. Always made sure the loan and the terms fit the customer's needs.

Bank Teller and Banker

Wells Fargo
Huntsville
12.2016 - 05.2019
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Received and counted daily inventories of cash, drafts and checks.
  • Reconciled cash and checks against computer records at end of shift.
  • Identified transaction errors when debits and credits did not balance.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.

Receptionist and Shampoo Technician

Snaileys Hair Salon
Huntsville
07.2013 - 09.2016
  • Opening the salon, checking the stylist book for the day and next, answering phones, keeping the salon clean and organized.
  • Also shampooing clients before they sit in the stylist chair. The last year I was there I was shampooing and styling. I love to do hair.

Education

High school diploma -

Madison County High School
Gurley, AL
05.2009

Skills

  • Medical record keeping
  • Referral management
  • Retail sales and customer service
  • Financial services expertise
  • Medical office administration
  • Medical terminology proficiency
  • Patient care and support
  • Banking operations
  • Point of sale (POS) systems
  • Accounts payable management
  • Administrative and office experience
  • Front desk coordination
  • Mathematical skills
  • Phlebotomy and venipuncture
  • Laboratory procedures and experience
  • Microsoft Office proficiency
  • Typing and data entry skills
  • Leadership and team management
  • Marketing strategies and execution

Certification

  • Driver's License, 07/01/21, 07/01/26
  • Certified Phlebotomy Technician, 08/01/23, 08/01/25

Timeline

Referral Specialist AND SCHEDULER

Huntsville Hospital Health System
04.2024 - Current

Laboratory Phlebotomist

Marshall Medical Center North
09.2023 - 04.2024

Substitute Teacher

Arab City Schools
10.2022 - 05.2023

Assistant Manager

Security Finance & Tax Service
06.2019 - 03.2020

Bank Teller and Banker

Wells Fargo
12.2016 - 05.2019

Receptionist and Shampoo Technician

Snaileys Hair Salon
07.2013 - 09.2016

High school diploma -

Madison County High School

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Morgan Hollaway