Catherine Gettelfinger

• Supported team members with table resets and guest service to enhance service flow
• Helped run cocktails to appropriate tables
• Restocked glassware, ice, and liquor to ensure seamless bar operations
• Maintained organized dish area for quick access during service

• Managed high volumes of orders in a timely manner by using excellent time management and prioritization
• Provided accurate documentation of products such as temperature logs
• Monitored quality of items
• Proper understanding of critical food safety

• Showed units to future residents using excellent customer service and sales skills
• Processed income verification, screen, deposit and lease charges to future residents
• Oversaw timely and successful completion of maintenance requests
• Maintained maximum occupancy
• Preparing lease agreements with necessary addendums
• Followed up with delinquencies and renewals
• Acted as a resource to guests maintaining professional communication

• Unloaded feeders and cans quickly and efficiently
• Lifting up to 100 lbs taking correct measures to avoid injury
• Using necessary equipment safely

Bartender

• Mixed classic cocktails following house standards
• Managed cash register and processed payments accurately
• Kept spirits, beer, garnishes mixers, glassware etc. stocked to ensure maximum efficiency during service
• Prepared garnishes and syrups
• Maintained cleanliness behind the bar at all times
• Served high volumes of guests making sure to give exceptional service

Host

• Established welcoming atmosphere for arriving guests, enhancing their overall experience.
• Managed waitlist and quoted accurate table wait times.
• Answered phone calls and handled reservation requests.

Curbside Takeaway

• Answered high volumes of phone calls
• Accurately took orders and quoted appropriate wait times
• Bagged multiple Togo orders at once, ensuring quality and accuracy of each order.

Server

• Took food and beverage orders accurately
• Delivered meals and refiled drinks promptly.
• Coordinated timing of orders between BOH and FOH staff to ensure timely service.
• Monitored guest satisfaction and addressed conflicts promptly to maintain a positive dining experience.
• Maintained clean dining room and server areas