Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

DAISHA CONRAD

Jake's Grill
Portland,OR
1
Language
20
years of professional experience

Experienced restaurant professional with extensive front-of-house experience in serving, cocktail service, hosting, and restaurant supervision. Skilled at providing attentive customer service, managing multiple tables in fast-paced environments, processing orders through multiple POS systems, and resolving guest concerns professionally. Reliable team player with strong communication skills and experience supporting all areas of restaurant operations.

Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating a welcoming environment for patrons.

Work History

Restaurant Server / Cocktail Server

19 Years 7 Months
Jake's Grill | 01.2007 - Current
  • Delivered attentive, professional service to guests while managing 5-10 tables, enhancing overall guest satisfaction.
  • Accurately take and enter food and beverage orders and ensure timely delivery.
  • Provide knowledgeable and friendly customer service throughout the guest experience.
  • Executed cocktail service with precision and speed during peak hours, contributing to a seamless dining experience.
  • Assist with running food through the expo window to ensure accurate and timely orders.
  • Supported front-of-house operations by greeting and seating guests.
  • Work effectively with servers, hosts, kitchen staff, and management as part of a team.
  • Resolved guest concerns with professionalism, fostering a positive dining atmosphere and encouraging repeat visits.

Assistant Manager

6 Months
THE GREEK CUSINA | 06.2006 - 12.2006
  • Supervised daily restaurant operations to maintain exceptional service quality and customer satisfaction.
  • Streamlined communication channels between front-of-house and kitchen staff to enhance workflow.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

High School Diploma

GLADSTONE HS | Gladstone, OR | 06-2001

Skills

Order accuracy
Beverage service
POS system management
Upselling strategies
High-volume service
Issue resolution
Guest relations
Restaurant & Front-of-House Operations
Team Collaboration
Cash handling
Guest service

Languages

Spanish

Timeline

Restaurant Server / Cocktail Server

Jake's Grill
01.2007 - CurrentRead More

Assistant Manager

THE GREEK CUSINA
06.2006 - 12.2006Read More

GLADSTONE HS

High School Diploma
Read More
DAISHA CONRAD