- Music
- Dancing (Even though I'm a terrible dancer)
- Gardening
- Reading
Catherine Goad
Milwaukee,OR
Summary
Reliable and organized individual skilled in logistics coordination and customer service. Committed to enhancing resident experiences through clear communication and proactive problem-solving.
Professional in property management with focus on move-in coordination. Proven track record of streamlining processes and ensuring smooth transitions for new tenants. Strong emphasis on collaboration and flexibility to adapt to changing requirements. Known for problem-solving abilities and excellent customer service skills.
Overview
7
7
years of professional experience
Work History
Move in Coordinator
Somerset Assisted Living
Gladstone, OR
10.2025 - Current
- Coordinated move-in logistics to ensure seamless transitions for new residents
- Developed personalized welcome packets to enhance resident orientation experience
- Collaborated with healthcare staff to assess resident needs and preferences
- Facilitated communication between families and staff regarding move-in processes
- Organized community events to foster engagement among new residents and staff
- Developed a streamlined checklist system that improved efficiency in preparing units for new occupants.
- Reduced move-in delays by proactively addressing potential issues and collaborating with maintenance teams.
Receptionist Administrator
Somerset Assisted Living
Gladstone, OR
03.2022 - 10.2025
- Managed front desk operations, ensuring positive first impressions for residents and visitors.
- Coordinated appointment scheduling and visitor check-ins to optimize facility flow.
- Maintained accurate resident records, improving data integrity and accessibility.
- Implemented efficient filing systems, enhancing document retrieval times for staff.
- Trained new administrative staff on office procedures and software use, fostering team competency.
- Developed communication protocols between departments, streamlining information sharing across the facility.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
Customer Service Swing Lead
Fred Meyers
Oak Grove, OR
04.2019 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cashed checks
- Sent and received Western Union
- Answered phones and transferred calls
Education
High School Diploma -
Madison High
San Diego, CASkills
- Strong organization
- Space planning
- Equipment management
- Relocation assistance
- Move-in scheduling
- Teamwork
- Customer service
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Clear communication
- Client relations
Interests
Timeline
Move in Coordinator
Somerset Assisted Living
10.2025 - Current
Receptionist Administrator
Somerset Assisted Living
03.2022 - 10.2025
Customer Service Swing Lead
Fred Meyers
04.2019 - 03.2022
High School Diploma -
Madison High