Catherine Guzman

• Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
• Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
• Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
• Play with pets in the yard .

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Provided excellent customer service to create positive experiences and build patient trust.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.

As a clerk I will be helping customers find items, bagging groceries, and collect grocery carts . I also maintain the store's cleanliness and stock shelves.