Catherine Heth
City Of Saint Peters,MO
Summary
A Doctorate in Health Science and a Master's in Public Health Management and Policy inform my expertise in healthcare systems, policy, and patient advocacy. Extensive experience in the dental field, from patient coordination to management, has honed my ability to navigate insurance processes, streamline operations, and enhance patient experiences. My unique background positions me to bridge the gap between healthcare administration and patient-centered care effectively, making me an ideal fit for this role.
Overview
18
18
years of professional experience
Work History
OFFICE MANAGER/DENTAL ASSISTANT
HEATHERSTONE FAMILY DENTISTRY
01.2007 - Current
- DATA ENTRY, PERFORMED OFFICE DATA ANALYSIS
- CLOSED OUT DAY REPORTS
- HANDLED OFFICE/EMPLOYEE COMPLAINTS
- MARKETING
- EMPLOYEE PAYROLL
- ENSURED PATIENT SAFTEY & COMPLIED WITH HIPPA REGULATIONS
- MANAGED INVENTORY & ACHIEVED REDUCTION IN OFFICE EXPENSES
- SCHEDULED/BILLED INSURANCES & PATIENTS
OFFICE MANAGER
DAVIS MONTHAN AFB
01.2023 - 12.2023
- PERFORMED STATISTICAL ANALYSIS
- INTERVIEWED AND HIRED STAFF
- FORMULATED GOALS TO IMPROVE OFFICE
- MARKETING
- REVIEWED TREATMENT PLANS WITH PATIENTS
- REVISED PATIENT BILLING ACCOUNTS
ASSISTANT MANAGER/DENTAL ASSISTANT
GARNER DENTAL (BEACHVIEW)
01.2019 - 12.2021
- COLLABORATED WITH VETERAN AFFAIRS & MAINTAINED RELATIONSHIPS WITH FACILITY
- LEAD TEAM TO IMPROVE OFFICE DAILY/MONTHLY GOALS: OBTAINED GOAL EVERY MONTH
- MONITORED & REPORTED INDIVIDUAL/OFFICE PRODUCTION – SUGGESTED IMPROVEMENTS
- ANALYZED, REVIEWED AND IMPROVED OFFICE POLICIES
- HELPED TEAM MEMBERS SET & REACH PERSONAL GOALS
- ORGANIZED ORAL CANCER SCREENING EVENT
- INTERVIEWED & TRAINED NEW TEAM MEMBERS
CONTRACTOR
MSD FOUNDATION
01.2019 - 12.2020
- ESTABLISHED FIRST BIOBANK FOR MSD
- PROVIDED INFORMATION FOR GRANTS AND FUNDRAISERS
- DEVELOPED OUTREACH PLANS
TREATMENT CONSULTANT
KONIKOFF SALZBERG PERIODONTICS
01.2013 - 12.2018
- CUSTOMIZED TREATMENT PLANS FOR PATIENTS
- DISCUSSED INSURANCE & PAYMENT PLANS WITH PATIENTS
- WORKED WITH BUDGETS UP TO $50,000
- COORDINATED APPOINTMENTS WITH ANESTHESIOLOGIST
- WORKED REMOTELY FROM AUGUST 2017-2018
Education
Doctorate - Health Science
EASTERN VIRGINIA MEDICAL SCHOOL
Norfolk, VA01.2020
Masters - Public Health: Health Management & Policy
EASTERN VIRGINIA MEDICAL SCHOOL
Norfolk, VA01.2015
Bachelors - Biology & Chemistry
RADFORD UNIVERSITY
Radford, VA01.2010
Skills
- Strong Communication
- Microsoft, Excel, Powerpoint
- Multi-tasker
- Organized
- Self-motivated
- Work Under Pressure
- Time Management
- Leadership
- Adaptability
- Team Work Skills
- Detail-oriented
- Flexible
- Quick Learner
- Billing
- Staff hiring
- Office administration
- Performance improvement
- Organizational skills
- Clear oral/written communication
- Workflow optimization
- Scheduling
- Office management
- Administrative support
- Documentation expertise
- Health promotion
- Healthcare management
Accomplishments
- Open Wide and Look Inside, Healthy Living, 04/01/20
- Outstanding Achievement Award for Dental-Related Emergency Visits, Eastern Virginia Medical School, 01/01/15
- Mission of Mercy – Volunteer, 01/01/08 to 12/31/10
Languages
English
Full Professional
Timeline
OFFICE MANAGER
DAVIS MONTHAN AFB
01.2023 - 12.2023
ASSISTANT MANAGER/DENTAL ASSISTANT
GARNER DENTAL (BEACHVIEW)
01.2019 - 12.2021
CONTRACTOR
MSD FOUNDATION
01.2019 - 12.2020
TREATMENT CONSULTANT
KONIKOFF SALZBERG PERIODONTICS
01.2013 - 12.2018
OFFICE MANAGER/DENTAL ASSISTANT
HEATHERSTONE FAMILY DENTISTRY
01.2007 - Current
Masters - Public Health: Health Management & Policy
EASTERN VIRGINIA MEDICAL SCHOOL
Bachelors - Biology & Chemistry
RADFORD UNIVERSITY
Doctorate - Health Science
EASTERN VIRGINIA MEDICAL SCHOOL
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