Catherine Hill
Lexington,NC
Summary
Dynamic emergency medical professional with extensive experience as a Lead EMT Instructor at Forsyth Tech Community College. Proven ability to develop impactful training programs and mentor future EMTs. Skilled in advanced life support and patient care, while fostering collaboration and communication within healthcare teams. Committed to enhancing emergency response competencies.
Experienced in supervising other employees, helping create and staff schedules. Maintain exemplary level of documentation to satisfy NCOEMS standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead EMT Instructor
Forsyth Tech Community College
10.2023 - 12.2025
- Developed and implemented comprehensive emergency medical training programs for diverse student populations.
- Evaluated student performance through practical assessments and theoretical examinations, ensuring competency in emergency response.
- Mentored aspiring EMTs, fostering skills in patient care and crisis management during hands-on simulations.
- Collaborated with local health agencies to enhance curriculum relevance and align training with industry standards.
- Conducted regular reviews of course content to identify areas for improvement or expansion based on emerging trends in emergency medicine.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Provided immediate and constructive feedback to students individually and as group.
- Evaluated students' competencies through written assignments and examinations.
- Served as mentor/liaison for adjunct faculty.
- Assisted program administration with any additional duties as needed.
Patient Services Coordinator IV
Novant Medical Group
05.2022 - 10.2023
- Coordinated patient scheduling and managed appointment logistics to enhance operational efficiency.
- Facilitated effective communication between patients and healthcare providers, ensuring clarity and understanding of treatment plans.
- Assisted in managing electronic health records, maintaining accuracy and confidentiality of patient information.
- Streamlined patient intake processes, reducing wait times and improving overall patient experience.
- Trained new staff on office protocols and system usage to foster a collaborative work environment.
- Monitored insurance verification procedures, ensuring compliance with organizational policies and regulations.
- Collaborated with interdisciplinary teams to address patient needs, facilitating comprehensive care delivery.
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
Paramedic
Stokes County EMS
07.2019 - 04.2022
- Administered advanced life support and emergency medical care in high-pressure situations.
- Collaborated with multidisciplinary teams to optimize patient outcomes during transport.
- Conducted thorough patient assessments to identify critical health issues and determine treatment plans.
- Implemented training programs for new paramedics, enhancing team efficiency and skill levels.
- Led community education initiatives on health and safety practices, promoting public awareness of emergency services.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Served 6 months as Community Paramedic
Education
Bachelor of Science - Interdisciplinary Studies
University of North Carolina At Pembroke
Pembroke, NC05-2027
No Degree - Paramedic
Surry Community College
Mount Airy, NC06-2020
Associate of Applied Science - Medical Office Administration
Surry Community College
Dobson, NC05-2015
Skills
- Airway management
- Intravenous therapy
- Advanced life support
- Wound care techniques
- Behavioral emergencies
- Cardiopulmonary resuscitation
- Assessment strategies
- Pediatric emergency care
- Pharmacology
- Geriatric emergency care
- Teaching methodologies
- Advanced cardiac life support
- Advanced airway management
- Time management proficiency
- Teamwork
- Problem-solving
Certification
- NC EMT-P
- NC Level I Paramedic Instructor
- AHA/BLS Instructor
- NAEMT EVOS Instructor
- NAEMT Safety Instructor
Timeline
Lead EMT Instructor
Forsyth Tech Community College
10.2023 - 12.2025
Patient Services Coordinator IV
Novant Medical Group
05.2022 - 10.2023
Paramedic
Stokes County EMS
07.2019 - 04.2022
Bachelor of Science - Interdisciplinary Studies
University of North Carolina At Pembroke
No Degree - Paramedic
Surry Community College
Associate of Applied Science - Medical Office Administration
Surry Community College
Awards
- 2024 EMS Service and Dedication Award, Forsyth Technical Community College
- 2017 Rookie of the Year, Francisco Volunteer Fire Department