Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Catherine James

East Elmhurst,NY

Summary

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. . I have excellent customer service skills, and am adept at problem-solving, and communication Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Luxury Consignment

Self Employed
01.2014 - Current
  • Managed all ads/including marketing, Took stock inventory, Uploaded pictures, Managed sales, Direct communication with clientele
  • Supported marketing efforts by photographing items for online listings and social media promotion.
  • Performed data entry and completed proper paperwork.
  • Shipped, labeled, and processed sold items.
  • Assisted customers with product inquiries, providing exceptional service and fostering repeat business.
  • Resolved customer issues promptly, maintaining strong relationships and brand loyalty.
  • Enhanced customer experience with personalized service and attention to detail in product selection assistance.

Personal Trainer (Private/Self-Employed)

Self
01.2015 - 09.2023
  • Prioritized client's needs at all time, Customized diet and nutritional program, Tracked client's progress, Maintained high success rate by meeting client's needs, Developed amazing relationships with new and existing clients
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

Executive Assistant

Silver Associates
03.2021 - 08.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Promoted team productivity by keeping supplies organized and well-stocked.

Trade Show Brand Ambassador

Bourbon And BBQ/International Car Show
07.2021 - 07.2023
  • Prioritized client's needs at all time, Customized "meet and greets" for the Brand, Established a rapport with other staff members, Increased new client sales monthly, Maintained high success rate by meeting client's needs, Developed amazing relationships with new and existing clients
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.

Education

ACE Certification in applied Science and kinesiology/Personal Training

Bachelor of Arts - Psychology

B.A Stony Brook University
06.2008

Skills

    Sales and Customer Service

  • Goal-Oriented
  • Microsoft Office
  • Merchandising
  • Teamwork and Collaboration
  • Organizing
  • Strong Communication and Interpersonal Skills

Accomplishments

    Successfully completed the NY Marathon.


    Obtained a Real Estate License.


    Volunteered with the Wounded Warriors


    Placed top 1% in the "MURPH MEMORIAL DAY CHALLENGE" In honor of Marine Mike Murph .

    (and assisted in fund raising for Military Veterans).

Affiliations

  • NYRR member

Certification

ACE Personal Training Certificate

Timeline

Trade Show Brand Ambassador

Bourbon And BBQ/International Car Show
07.2021 - 07.2023

Executive Assistant

Silver Associates
03.2021 - 08.2023

Personal Trainer (Private/Self-Employed)

Self
01.2015 - 09.2023

Luxury Consignment

Self Employed
01.2014 - Current

ACE Certification in applied Science and kinesiology/Personal Training

Bachelor of Arts - Psychology

B.A Stony Brook University
Catherine James