Work Preference
Summary
Overview
Work History
Education
Skills
Certifications And Achievements
Timeline
Generic
Open To Work

Catherine James

East Elmhurst,NY

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales ExecutiveLuxury Consignment Corporate Emissary Project CoordinatorCustomer Relations Coordinator

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

Hybrid
Location: East Elmhurst, NYNew York, NYNew york,ny
Open to relocation: Yes

Important To Me

Career advancementCompany CultureWork-life balancePersonal development programsPaid sick leaveStock Options / Equity / Profit Sharing401k matchHealthcare benefitsTeam Building / Company Retreats

Summary

Results-oriented Sales Executive experienced in driving revenue growth through analytical thinking and innovative strategies. Leveraged creativity to enhance sales initiatives and deliver measurable results. Focused on continuous learning to adapt to evolving market trends.

Overview

13
13
years of professional experience

Work History

Luxury Consignment Sales

Ebay
NYC, USA
01.2014 - Current
  • Managed 500+ product listings, increasing online sales revenue by 35%.
  • Resolved customer issues with 95% satisfaction rate, fostering loyalty and repeat purchases.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Determined customer needs swiftly to enhance service quality.
  • Earned recognition from management for delivering exceptional customer support.

Corporate Emissary

Salesforce
New York, New York
09.2023 - 05.2026
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Field Sales Coordinator (Temporary)

AT&T
New York, USA
09.2025 - 12.2025
  • Delivered product demonstrations that boosted customer conversions by 20%.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Compiled weekly performance reports to analyze KPIs and pinpoint growth opportunities.
  • Managed customer accounts and processed orders to ensure timely delivery and customer satisfaction.
  • Managed customer accounts and processed orders efficiently.
  • Performed follow-up calls with customers after each sale was completed.
  • Compiled weekly performance reports to track KPIs and identify growth opportunities.
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Developed customized sales techniques to effectively sell and upsell services to new and existing clients.

Sales Associate - US Open

Ralph Lauren
Flushing Meadows, USA
08.2024 - 09.2024
  • Exceeded daily sales goals by 25% during tournament season.
  • Assisted 100+ international customers daily with styling and product selection.
  • Maintained premium brand presentation, increasing customer satisfaction scores by 15%.
  • Assisted customers with product selection and styling advice.
  • Processed transactions efficiently using point-of-sale systems.
  • Collaborated with team members to enhance customer service experiences.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Executive Assistant

Silver Associates
Manhattan, USA
03.2021 - 08.2023
  • Coordinated calendars for 5 senior executives, reducing scheduling conflicts by 30%.
  • Processed $50K+ in monthly travel and expense reports with 100% accuracy.
  • Facilitated board meeting agendas and transcribed minutes, enhancing decision-making efficiency.
  • Optimized office supply management, reducing procurement costs by 15%.

Education

Bachelor of Arts - Psychology

Stony Brook University
Long Island

Skills

  • Sales Performance
  • Sales Analytics
  • Customer Service & Client Relations
  • Client Engagement
  • Executive support
  • Travel & Expense Coordination
  • Meeting preparation
  • Microsoft 365 proficiency
  • Project Management and Strategic Planning
  • Team collaboration
  • Effective communication
  • Communication and Interpersonal Skills
  • Problem solving
  • Attention to detail
  • Innovation and creativity

Certifications And Achievements

  • ACE Certified Personal Trainer
  • Real Estate License
  • Completed NY Marathon
  • Annual 9/11 Stair Climb Challenge
  • Volunteer: Wounded Warriors

Timeline

Field Sales Coordinator (Temporary)

AT&T
09.2025 - 12.2025

Sales Associate - US Open

Ralph Lauren
08.2024 - 09.2024

Corporate Emissary

Salesforce
09.2023 - 05.2026

Executive Assistant

Silver Associates
03.2021 - 08.2023

Luxury Consignment Sales

Ebay
01.2014 - Current

Bachelor of Arts - Psychology

Stony Brook University

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