Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Jean Gilles

Brooklyn,NY

Summary

Home Health Care Worker with 7 years of experience designing and assisting patients with quality of life routines. Demonstrates excellent interpersonal communication, leadership skills, and bilingual proficiency in Haitian Creole. Proven track record in customer advocacy and sales, providing high-value service and achieving client satisfaction.

Overview

8
8
years of professional experience

Work History

Home Health Care
Brooklyn, NY
09.2017 - 07.2025
  • Responsible for designing and assisting patients with quality of life routines.
  • Performed cooking and feeding services for patient.
  • Created developmental engagement plans to provide high quality services with substance for patient

Sales Associate

Century 21 Department Store
Brooklyn, NY
10.2019 - 01.2020
  • Provided assistance to customers on sales floor while providing recommendations.
  • Assist in visual merchandising for locations.
  • Maintained cleanliness of locations.
  • Provided information in regards to store credit cards

Insurance Specialist: Customer Advocacy

Kings Associate Insurance Management
Brooklyn, NY
02.2018 - 08.2019
  • Performed cold calls to prospective clients interested in health insurance.
  • Provided high value customer service in busy call center environment.
  • Executed administrative tasks such as retention paperwork.
  • Helped company provide maximum value for insurance plans in the NYC metro area

Receiving Specialist

Cookie's Department Store
Brooklyn, NY
03.2017 - 09.2017
  • Responsible for receiving, unloading and unpacking merchandise.
  • Performed marking of merchandise with unique identifiers.
  • Participated inventory audits for merchandising department.
  • Stocking shelves and assisted in helping customers place orders

Education

New York State Certified Nursing Assistant (CNA)

TIA School of Allied Health
545 8th Ave, New York, NY 10018
10-2025

Bachelor of Arts -

John Jay College Of Criminal Justice
New York
05-2025

Associate In Arts -

Kingsborough Community College
Brooklyn
06-2020

High School Diploma -

John Dewey High School
Brooklyn
01-2018

Skills

  • Excellent interpersonal
  • Feeding and meal preparation
  • bilingual: Haitian Creole and English
  • Healthcare collaboration
  • Team collaboration
  • Effective communication
  • Patient care
  • Patient safety monitoring
  • Mobility assistance
  • ADL assistance
  • Home health care
  • Infection control

Timeline

Sales Associate

Century 21 Department Store
10.2019 - 01.2020

Insurance Specialist: Customer Advocacy

Kings Associate Insurance Management
02.2018 - 08.2019

Home Health Care
09.2017 - 07.2025

Receiving Specialist

Cookie's Department Store
03.2017 - 09.2017

New York State Certified Nursing Assistant (CNA)

TIA School of Allied Health

Bachelor of Arts -

John Jay College Of Criminal Justice

Associate In Arts -

Kingsborough Community College

High School Diploma -

John Dewey High School
Catherine Jean Gilles