Catherine Lam
Vineland,NJ
Summary
Proactive pharmacy technician with experience in processing insurance claims and managing customer inquiries. Strong problem-solving skills and ability to collaborate effectively with team members to ensure operational efficiency and customer satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Pharmacy Technician
CVS
Vineland, New Jersey
06.2025 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Processed insurance claims and resolved billing inquiries for customers to enhance service experience.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Collected payments from customers and processed credit card transactions to facilitate accurate sales tracking.
- Ensured cleanliness and organization of pharmacy workspaces and storage areas to support efficient operations.
Corner Marshal
New Jersey Motorsports Park
Millville, New Jersey
01.2023 - 11.2025
- Monitored racetrack activities, ensuring safety and compliance with regulations to protect participants and spectators.
- Responded swiftly to emergencies, coordinating first aid efforts to minimize risk and ensure timely care.
- Maintained clear communication with race control, providing real-time updates to support effective decision-making during events.
- Conducted routine inspections of track conditions to identify potential hazards.
- Collaborated with team members to enhance overall operational efficiency during events.
Sales Associate
Marshall's
Vineland, New Jersey
10.2022 - 03.2023
- Greeted customers, delivering exceptional service and support.
- Assisted customers in locating merchandise and resolving product inquiries, enhancing shopping experience.
- Processed transactions efficiently at cash register, ensuring accuracy.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and loyalty.
- Maintained cleanliness and organization of sales floor and fitting rooms.
- Answered incoming calls to provide accurate information about store products and services, improving customer engagement.
Team Member, Trainer
Wendy's
Millville, New Jersey
08.2021 - 03.2022
- Led hands-on training sessions for new customer service team members, enhancing their skills and integration into the team.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments efficiently during transactions, ensuring accurate and timely service.
- Processed cash and credit card payments accurately during customer transactions., ensuring prompt return of receipts and change to customers.
- Ensured cleanliness of dining and kitchen areas to meet health standards. Ensure organization of dining and kitchen areas.
Education
Diagnostic Medical Sonography -
Rowan College At Gloucester County
Sewell, NJ05-2028
Associate of Arts - Liberal Arts
Rowan College of South Jersey
Vineland05-2024
Skills
- Prescription preparation
- Electronic health records
- Medical terminology
- Data entry
- Computer literacy
- Team collaboration
- Customer service
- Problem-solving
Certification
- CPR Certified
Timeline
Pharmacy Technician
CVS
06.2025 - Current
Corner Marshal
New Jersey Motorsports Park
01.2023 - 11.2025
Sales Associate
Marshall's
10.2022 - 03.2023
Team Member, Trainer
Wendy's
08.2021 - 03.2022
Diagnostic Medical Sonography -
Rowan College At Gloucester County
Associate of Arts - Liberal Arts
Rowan College of South Jersey